Firefox crashes when attempting to watch video on Fox.com

RESOLVED INCOMPLETE

Status

External Software Affecting Firefox
Flash (Adobe)
--
critical
RESOLVED INCOMPLETE
9 years ago
2 years ago

People

(Reporter: Maureen, Unassigned)

Tracking

({crash, stackwanted})

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.7) Gecko/2009021910 Firefox/3.0.7 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.7) Gecko/2009021910 Firefox/3.0.7 (.NET CLR 3.5.30729)

I attempted to watch the latest Bones episode on Fox.com. I got all the way to the point where it was loading the video, then Firefox completely crashed. The windows went away, and it told me that it unexpectedly closed.

Very Frustrating!!! I watched an episode last week, and everything was fine. My PC is up to date on all updates: Windows, Adobe Flash, and Java were all recently updated.

Reproducible: Always

Steps to Reproduce:
1. Go to Fox.Com
2. Click Show, at top of screen, then look for Bones.
3. click Watch Full Episodes...link is here: http://www.fox.com/fod/play.php?sh=bones

Everything goes away.
Actual Results:  
Firefox completely closes, displaying error message

Expected Results:  
I should have been watching Salt In The Wound, the newest Bones episode.

I have Vista premium. Nothing's unusual on my laptop, have never had a problem before. It doesn't hang, it just completely shuts down.

Updated

9 years ago
Component: General → Plug-ins
Keywords: crash
Product: Firefox → Core
QA Contact: general → plugins

Comment 2

8 years ago
I'm not in the United States, so I can't even try to reproduce this, it's very frustrating.

Reporter: please follow the instructions from comment 1.
Component: Plug-ins → Flash (Adobe)
Keywords: stackwanted
Product: Core → Plugins
QA Contact: plugins → adobe-flash

Comment 3

2 years ago
I'm closing a lot of bugs which are filed as Adobe Flash bugs which are either irrelevant, not actionable, or not serious enough to track in the Mozilla bug tracker. For the most part, Flash bugs should be filed in Adobe bugbase, and we'll only track a few highly-critical issues in the Mozilla tracker.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → INCOMPLETE
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