486852 - Sending of password did not succeed. Mail server responded: system failure: ZimbraLdapContext

Status: RESOLVED INVALID

(Thunderbird :: General, defect)

Description

[Veritas]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2a1pre) Gecko/20090403 Minefield/3.6a1pre (.NET CLR 3.5.30729)
Build Identifier: 

I get the error listed in the summary, Sending of password did not succeed. Mail server mail.comcast.net responded: system failure: ZimbraLdapContext, when attempting to get pop mail from comcast.net.  this only started happening a few days ago (or maybe yesterday), and i should note that i also have gotten the following error, though i am uncertain it is related.  "sending of password did not succeed. mail server mail.comcast.net responded only valid after entering tls mode"  it was after receiving this bug that i attempted to change the mode to either STARTTLS or SSL/TLS, though neither worked.  It should be noted that previously, none was the correct setting, and now I am unable to reproduce the second error (only valid after entering tls mode).

it seems at least possible that this is server side, not mozilla side, but I am not sure.

Reproducible: Always

Steps to Reproduce:
1.have mail.comcast.net pop server active
2.attempt to get mail
3.enter password on prompt
Actual Results:  
returns Sending of password did not succeed. Mail server mail.comcast.net responded: system failure: ZimbraLdapContext

Expected Results:  
should check mail, and keep password saved

until this is fixed (or if it is fixed on server side, if that is indeed where the problem is located), I cannot check my mail through thunderbird, so it is a big issue. -- note : i do not have any problem with either other account (gmail and a university server), both of which are SSL/TLS.

Comment 1

[Ludovic Hirlimann [:Usul]]

can you collect the pop log as described at https://wiki.mozilla.org/MailNews:Logging  and attach it to this bug ?

What version of thunderbird are you using ?

Comment 2

[Joshua Cranmer [:jcranmer]]

According to <http://www.dslreports.com/forum/r22182050-Email-Comcast-Email-problem~start=20>, this is a Comcast problem that oodles of people are reporting. So yell at your ISP and not us.