486886 - this.browserDetection() is undefined

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Allen]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2a1pre) Gecko/20090404 Minefield/3.6a1pre (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2a1pre) Gecko/20090404 Minefield/3.6a1pre (.NET CLR 3.5.30729)

Error: this.browserDetection() is undefined
Source File: http://www.nbc.com/assets/video/3-0/js/direct.js?3124827
Line: 278

After clicking to select a full episode of The Office: Season Five, a new page loads with an NBC splash screen.  It's the NBC logo with a thin white horizontal bar underneath.  The horizontal bar starts from the middle and expands both right and left to show that the page is loading.  The bar expands all of the way but nothing happens after that.  The page stays with the logo and horizontal bar

Reproducible: Always

Steps to Reproduce:
1. Arrived at The Office home page by typing "The Office" in Google, then clicking their I feel lucky button.  (I don't feel lucky now. haha) 
2.  On the menu bar above the cork bulletin board, I chose Full Episodes under the Video menu 
3.  A page with the available episodes loaded.  I tried episode 519 first.  I noticed the error when the page for the video didn't load.
Actual Results:  
The horizontal bar starts from the middle and expands both right and left to show that the video is loading.  The bar expands all of the way but nothing happens after that.  The page stays with the logo and horizontal bar

Expected Results:  
The video player will load.  Then, a few seconds later an ad will play before they show the episode.

I was using Adblock Plus and NoScript the first time the error occurred.  I disabled them both, restarted Minefield and tried watch an episode by following the same steps.  It didn't work again so I cleared the browser history and cache and tried again.  I still couldn't get the episode to load so I tried episode 518 because I know it worked with Firefox 3.1.  Episode 519 works with IE 7.0

Comment 1

[Tyler Downer [He/Him]]

This is a mass search for bugs which are in the Firefox General component, are
UNCO, have not been changed for 500 days and have an unspecified version. 

Reporter, can you please update to Firefox 3.6.10 or later, create a fresh profile, http://support.mozilla.com/en-US/kb/managing+profiles, and test again. If you still see the issue, please update this bug. If the issue is gone, please set the status to RESOLVED > WORKSFORME.

Comment 2

[Tyler Downer [He/Him]]

No reply from reporter, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.