last attachment appears to get corrupted when I read mail via IMAP

RESOLVED INCOMPLETE

Status

MailNews Core
Networking: IMAP
--
major
RESOLVED INCOMPLETE
9 years ago
8 years ago

People

(Reporter: Johnny Acker, Unassigned)

Tracking

1.8 Branch
x86
Windows Vista

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5 (.NET CLR 3.5.30729)
Build Identifier: version 2.0.0.21 (20090302)

The last attachment appears to get corrupted when I read mail via IMAP.  When I use POP3 or a web based mail reader I can open the last attachment with no problems.  When I use IMAP, the last attachment can't be opened (pdf and ppt files have been used as an example).

Reproducible: Always

Steps to Reproduce:
1. Send one or more attachment to an email address
2. Access via Thunderbird IMAP.
3. Last file cannot be opened.
Actual Results:  
When a pdf is the last file Adobe Reader 9.1 reports "There was an error opening this document.  The file is damaged and could not be repaired."  The error occurs when you double click the attachment or when you save the attachment and then open it with Adobe Reader.

Expected Results:  
The file to open correctly.

The file open correctly if I use POP3 or a web-based email reader.
Johnny can you follow the instructions at https://wiki.mozilla.org/MailNews:Logging and attach the imap logs to this bug ? Could you also give a try to thunderbird 3.0 b2 and tell us if you also have the issue with Thunderbird 3.0 b2 ?
Component: General → Networking: IMAP
Product: Thunderbird → MailNews Core
QA Contact: general → networking.imap
Version: unspecified → 1.8 Branch
(In reply to comment #0)
> User-Agent: (snip) Windows; U; Windows NT 6.0; (snip) en-US; rv:1.9.0.5)
> Build Identifier: version 2.0.0.21 (20090302)
>(snip)
> Reproducible: Always
> Actual Results:  
> When a pdf is the last file Adobe Reader 9.1 reports "There was an error
> opening this document.  The file is damaged and could not be repaired."
>(snip)
> The file open correctly if I use POP3 or a web-based email reader.

Compare saved attachment data by FC command of MS Win.
(1) Save the attachment of the mail(downloaded via POP3) : say VIA-POP3.PDF
(2) Save the attachment of the mail(downloaded via IMAP) : say VIA-IMAP.PDF
(3) At command prompt of MS Win:
    HELP FC
    FC /N VIA-POP3.PDF VIA-IMAP.PDF
    FC /B VIA-POP3.PDF VIA-IMAP.PDF
Is there any difference in saved files?

> When a pdf is the last file

Problem of Bug 92111 or Bug 390795? Check IMAP log.

Comment 3

8 years ago
Johnny, if you are still able to reproduce, please update bug per comment 1 and comment 2.
=> incomplete for now
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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