487903 - not able to upload pictures on social websites

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Jasveen]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.8) Gecko/2009032609 Firefox/3.0.8
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.8) Gecko/2009032609 Firefox/3.0.8

new mozilla version wont let me upload pictures into myspace or facebook. page freezes and i have to end the program.

Reproducible: Always

Steps to Reproduce:
1. log in to myspace or facebook
2. click to create photo album
3. proceed to upload manager of the website
Actual Results:  
page loads very slowly and then freezes.

Expected Results:  
an application should appear that allows me to browse my pictures an upload certain ones.

Comment 1

[Matthias Versen [:Matti]]

Did you already tried http://support.mozilla.com/en-US/kb/Safe+Mode ?
Which flash version is used (I think facebook is using flash) ?
use about:plugins (enter as URL) to get the version number.

Comment 2

[Tyler Downer [He/Him]]

This WFM on Facebook with Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2a1pre) Gecko/20090411 Minefield/3.6a1pre (.NET CLR 3.5.30729) ID:20090411045122.

Comment 3

[Jasveen]

i tried under safe mode, problem still persists.

when i went to check which version of flash i have from about:plugins-- flash does not come up. i always thought i had it. i never have issues viewing webpages and I have never had this problem with facebook or myspace before.

should i try and download the new version of flash?

Comment 4

[Matthias Versen [:Matti]]

You can not watch videos on youtube.com ?

Comment 5

[tamarck]

it happened to me as well on facebook. i downloaded the lasted version of firefox and each time i try to see pictures (albums) in the site, on the bar on the botton it writes "stopped" and the page freezes.

Comment 6

[Matthias Versen [:Matti]]

This is about UPLOADING images, not viewing.

Comment 7

[Tyler Downer [He/Him]]

This is a mass search for Firefox General bugs filed against version 3.0 that are UNCO and have not been changed for 200 days.

Reporter, please update to Firefox 3.6.10 or alter. Firefox 3.0 is no longer supported and is no longer receiving updates. After you update, please create a fresh profile, http://support.mozilla.com/kb/managing+profiles, and test to see if your bug still exists. If you still the bug, then please post a comment with the version you tested against, and the problem. If the issue is no longer there, please set the RESOLUTION to  RESOLVED, WORKSFORME.

Comment 8

[Tyler Downer [He/Him]]

No reply from reporter, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.