Closed Bug 487910 Opened 16 years ago Closed 4 years ago

new mail popup alert only shows unread list from one account if there are multiple accounts

Categories

(Thunderbird :: Mail Window Front End, defect)

x86
Linux
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: bugzilla, Unassigned)

References

Details

User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-GB; rv:1.9.0.8) Gecko/2009032711 Ubuntu/8.10 (intrepid) Firefox/3.0.8 Build Identifier: version 2.0.0.21 (20090318) I have two email accounts. When a new mail arrives the popup is displayed with summary information. If I choose not to read that email and a new email arrives in the *other* account, the popup shows again, but it only ever shows the unread mail list from the first account where unread mail was found. This is a problem if emails keep arriving as it is not apparent that anything has arrived in one of the accounts Reproducible: Always Steps to Reproduce: 1.create two accounts - account A and account B, and set mail preferences to show alert 2.receive email in Account A but do not read 3.receive email in Account B 4.receive email in Account A 5.read all emails 6.receive email in Account B 7.Receive email in Account A Actual Results: Step 2 shows popup with Account A unread info. Step 3 show popup with Account A unread info but nothing for Account B Step 4 shows both unread emails for Account A Step 6 shows unread email for Account B Step 7 shows unread email for Account B Expected Results: Step 2 shows popup with Account A unread info. Step 3 show popup with Account A and B unread info Step 4 shows both all unread emails for Account A and B Step 6 shows unread email for Account B Step 7 shows unread email for Account A and B
Component: General → Mail Window Front End
QA Contact: general → front-end
I see this as well with two IMAP accounts. Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.9) Gecko/20100317 SeaMonkey/2.0.4
Raj, what are your steps to reproduce? Nikolay, do the steps of comment 0 work for you? bugzilla@ism..., do you still see this problem in version 3.1 thunderbird?
Well it looks like notification no more work for me(only first notification) anymore as bug 627333 describing it whatever it different accounts or different folder or same folder. Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b10pre) Gecko/20110117 Thunderbird/3.3a3pre
Depends on: 627333

Nikolay, can you reproduce now?

Flags: needinfo?(shopik)

Yeah i'm no longer using Thunderbird so can't say

Flags: needinfo?(shopik)

raj, Will,
Have you seen this issue recently?

Flags: needinfo?(raj)
Flags: needinfo?(mozilla)

Sorry, I don't use SeaMonkey for mail any more, so I can't test.

Flags: needinfo?(raj)

Thanks for the update.
I don't think our current notification results are currently as bad as this. But we do have other bug reports

Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Flags: needinfo?(mozilla)
Resolution: --- → INCOMPLETE
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