488243 - stops navigating

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[nacho]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; es-ES; rv:1.9.0.8) Gecko/2009032609 Firefox/3.0.8 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; es-ES; rv:1.9.0.8) Gecko/2009032609 Firefox/3.0.8 (.NET CLR 3.5.30729)

one week ago I'm experimeting a "navigating stop", after some time, maybe 20-30 minutes, Firefox doesn't navigate to a new web page. this is happenning also with my son's computer. so we need to close it and restart, but, it remains active in the process of windows, and I need to cancel using the task manager.

thank you.

Reproducible: Always

Comment 1

[Ria Klaassen (not reading all bugmail)]

What is the firewall software you're using?

Comment 2

[Ria Klaassen (not reading all bugmail)]

And please also try the basic trouble shooting steps: running Firefox in its safe-mode to rule out extension problems: http://support.mozilla.com/en-US/kb/Safe+Mode , a new profile: http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile , and if this still doesn't help, a reinstallatation in a new empty folder.

Comment 3

[Tyler Downer [He/Him]]

This is a mass search for bugs which are in the Firefox General component, are
UNCO, have not been changed for 500 days and have an unspecified version. 

Reporter, can you please update to Firefox 3.6.10 or later, create a fresh profile, http://support.mozilla.com/en-US/kb/managing+profiles, and test again. If you still see the issue, please update this bug. If the issue is gone, please set the status to RESOLVED > WORKSFORME.

Comment 4

[Tyler Downer [He/Him]]

No reply from reporter, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.