488934 - Detailed review page can link to non-existent support section

Status: RESOLVED WONTFIX

(addons.mozilla.org Graveyard :: Public Pages, defect, P5)

Description

[Dave Garrett]

On the detailed review page, there's the "etiquette text" that we added in bug 433636. The last sentence is "See the support section to find out where to get assistance for this add-on." and links to the support section in the public page. Unlike its counterpart in the fly-out box under the quick review box, this is shown regardless if support information is provided and a support section exists. This should be hidden when no support URL or email exists as well.

Comment 1

[Jorge Villalobos [:jorgev] (he/him)]

This is no longer valid, right? I don't see the support text or link.

Comment 2

[Wil Clouser [:clouserw]]

it's still valid, but low priority

Comment 3

[Wil Clouser [:clouserw]]

New design doesn't really have a clearly labeled "support section" so even if the page did scroll to it, it wouldn't be obvious what was up.  Perhaps we should reword the etiquette text?

Comment 4

[:Paolo Amadini]

(In reply to comment #3)
> New design doesn't really have a clearly labeled "support section" so even
> if the page did scroll to it, it wouldn't be obvious what was up.  Perhaps
> we should reword the etiquette text?

I guess rewording would probably suffice here, considering that the user
probably came to the "detailed review" page using a link in the standard
review pane.

Moreover, if bug 548509 is fixed (which should be easy), the support options
on the main listing page would be repeated right beside the "detailed review"
link, so it would be even more difficult to miss them before going to the
detailed review page.

Comment 5

[Wil Clouser [:clouserw]]

Thanks for filing this.  Due to resource constraints we are closing bugs which we won't realistically be able to fix.  If you have a patch that applies to this bug please reopen.

For more info see http://micropipes.com/blog/2014/09/24/the-great-add-on-bug-triage/