Closed
Bug 489147
Opened 15 years ago
Closed 15 years ago
crash if I try to print a receipt from the bank using the Print function of Camino.
Categories
(Camino Graveyard :: Printing, defect)
Tracking
(Not tracked)
VERIFIED
INVALID
People
(Reporter: brightstar, Unassigned)
References
()
Details
Attachments
(1 file)
30.43 KB,
application/rtf
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Details |
User-Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en; rv:1.8.1.21) Gecko/20090327 Camino/1.6.7 (like Firefox/2.0.0.21pre) Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en; rv:1.8.1.21) Gecko/20090327 Camino/1.6.7 (like Firefox/2.0.0.21pre) I have recently upgraded to sys X.4.11. I have downloaded the current Camino and this other wise fine program now crashes each time I try to print a receipt from the bank's website. This did not happen with the previous Camino on sys X.3.9. The printer is HP Officejet 6130. Reproducible: Always Steps to Reproduce: 1.Go to bank and make a payment (secure site, passworded etc) 2.Print receipt from Print option in File Menu (will not print direct from Print Button presumably designed for Windoze) 3.Crash Actual Results: Camino Crashes Expected Results: Printer prints receipt, go back to bank account data I have the crash reports and hopefully can attach them
Reporter | ||
Comment 1•15 years ago
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Comment 2•15 years ago
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It looks like your actual printer software is damaged or buggy. Are you able to print to it from other applications?
Reporter | ||
Comment 3•15 years ago
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Well, I considered that, so I tried printing a different webpage and it crashed too. In order to check if it was the printer driver, I tried printing to my HP Laserjet 2550, but it crashed as well. You might be right though, as I tried printing from Text Edit and it crashed. :( I will try printing with Camino closed and see if this makes a difference. Otherwise I may have to reinstall the system. Ugh.
Comment 4•15 years ago
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Camino being open or closed won't have any effect on TextEdit's printing, so if TextEdit crashed the problem must with the installation of your HP print bundles (or a deeper OS problem).
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → INVALID
Reporter | ||
Comment 5•15 years ago
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I have now downloaded and installed the latest software from HP and it appears to have solved the problem. Apparently this is not downloaded by Software Update. I have also repaired the permissions, which need quite a bit of attention! Many thanks for your assistance.
Resolution: INVALID → FIXED
Comment 6•15 years ago
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Since the bug was never in Camino, this is still INVALID. As a note for future reference, Software Update does not generally update any third-party software, so it's not a particularly big surprise that it didn't find the update.
Status: RESOLVED → VERIFIED
Resolution: FIXED → INVALID
Reporter | ||
Comment 7•15 years ago
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Yes, you are right. I think this can be described as a "Senior Moment"... Thanks again. I have marked it Resolved. Hope that's okay.
Status: VERIFIED → RESOLVED
Closed: 15 years ago → 15 years ago
Updated•15 years ago
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Status: RESOLVED → VERIFIED
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Description
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