489206 - Renamed articles are not in the L10n Dashboard

Status: RESOLVED FIXED

(support.mozilla.org :: Knowledge Base Software, task)

Description

[Chris Ilias [:cilias]]

Almost two weeks ago, I renamed "Hiding bookmarks in the Smart Location Bar" to "Cannot clear Location bar history".
In <https://support.mozilla.com/en-US/kb/All+Knowledge+Base+articles>, "Cannot clear Location bar history" is not listed.

Comment 1

[E. Cooper [:ecooper]]

The l10n dashboard gets its articles from the import script, which pull in lists (that contain the pages to display) from sumotools. If the lists are outdated, it's probably because: 

a) the import script failed 
b) the metrics file wasn't updated
c) the import script isn't set to be a cron on prod

I would guess 'c'. djst/Cww do you know?

FWIW, Hiding bookmarks is on the list and is redirected to 'Cannot clear Location bar history' when you click on it.

Also, if lists come from the metrics which are calculated weekly, then there is always going to be a slight lag. Maybe we could finally set up an admin page to manually add/remove/rename articles and list info?

Comment 2

[[:Cww]]

It's b, I think.  The new article shows up in http://spreadsheets.google.com/ccc?key=pcFgq6gBGbHnQyMSMpZ6PYA which should be the same source data as for http://dm-sumotools01.mozilla.org/exports/export.txt.  But it doesn't show up in export.txt even if I run the script manually.  I'm not totally sure what's going on -- I'll poke at it a bit.

Comment 3

[Chris Ilias [:cilias]]

(In reply to comment #1)
> FWIW, Hiding bookmarks is on the list and is redirected to 'Cannot clear
> Location bar history' when you click on it.

Immediately after renaming the article, I did create a new article under the old to name, which redirects to the new one.
Another instance is the "Hotmail full version does not work in Firefox 3" article, which was moved out of the KB to the archive on April 15.

Comment 4

[[:Cww]]

Ok, this was a permissions thing.

Comment 5

[[:Cww]]

Ok, it was a permissions issue with exports.txt.  It SHOULD be fixed now and Cannot clear location bar history shows up on http://dm-sumotools01.mozilla.org/exports/export.txt  You'll need to run the import script again on prod (should run automatically at some point... I can't find the bug right now...)

Comment 6

[Chris Ilias [:cilias]]

Prod is still not updated. Is running the import script something I can do?