Closed Bug 489414 Opened 15 years ago Closed 13 years ago

Always put KB articles first in search results

Categories

(support.mozilla.org :: General, defect)

Product:
support.mozilla.org
Component:
General
Type:
defect
Priority:
Not set
Severity:
minor

Tracking

(Not tracked)

Status:
RESOLVED WORKSFORME

People

(Reporter: cww, Unassigned)

References

(
URL
)

Details

Searching for "cookie" in newsearch gives a lot of forum hits and "Cookies" as a KB article but it's buried below a bunch of forum threads.  KB articles are always better than forum threads and should be ranked at the top.
Not necessarily always, if someone is searching for a specific issue that is covered in a forum thread but not yet in a KB article.

It's funny that this particular KB article gets a lower score than the forum threads though; can we figure out why?
It's because all the cookie articles use "cookies" and not "cookie" and we don't search on word variants
No longer blocks: 405028
Severity: normal → minor
It's fixed.
Status: NEW → RESOLVED
Closed: 13 years ago
Resolution: --- → WORKSFORME
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