489516 - 3.0.9 simply does not work on my machine. It hangs on the pages

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[Sheryl]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en-us) AppleWebKit/523.12.2 (KHTML, like Gecko) Version/3.0.4 Safari/523.12.2
Build Identifier: 

I load it, it hangs for about 3 minutes before loading.  Then on the pages that took about a second to load in 3.0.8, it takes between 20 seconds and a minute to load the pages. When I click form links, it only works about half the time.

Please tell me how I can downgrade back to 3.0.8, which was working fine. I need to turn off this auto-install.  With each update, Firefox seems to be getting worse and worse. This one simply does not work on my machine. :-(

Reproducible: Always

Steps to Reproduce:
1.Load Firefox
2.
3.
Actual Results:  
hung browser pages, very, very slow to process anything

Expected Results:  
It just hangs!!! It doesn't work!!!! How do I downgrade to 3.0.8? I'm just lucky I had Safari installed as a backup, or I would be completely dead in the water. :-(

loaded the pages

Comment 1

[Matthias Versen [:Matti]]

Did you already tried http://support.mozilla.com/en-US/kb/Safe+Mode or http://support.mozilla.com/en-US/kb/Basic+troubleshooting ?

Comment 2

[Sheryl]

I looked at those pages. That's not helping. 

I just wanted this **** uninstalled and my old version back. :-( I'm not the only person having problems with it. I mentioned this in my Facebook account and another lady was having problems with it too. Not as bad as mine, but this **** should not have been released without more testing (assuming they bothered to test it.)  :-(

It's deleted my bookmarks too!!!!!

Comment 3

[Matthias Versen [:Matti]]

You are at the wrong part og mozilla.org if you only want help.
We have http://support.mozilla.com for end-user questions, for example in the Forum.

Comment 4

[Tyler Downer [He/Him]]

I am sorry you are having this difficulty. Unfortunately, Bugzilla is not a support forum, but a technical bug reporting database for developers. You can use http://support.mozilla.com for end-user support. There are also forums and a live chat available. If the support can not help, feel free to reopen this bug, and we will try to find the cause and fix it if we can.