Virtual keyboard does not pop up.

RESOLVED INCOMPLETE

Status

()

RESOLVED INCOMPLETE
10 years ago
8 years ago

People

(Reporter: uchitshah, Unassigned)

Tracking

3.0 Branch
x86_64
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.9) Gecko/2009040821 Firefox/3.0.9
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.9) Gecko/2009040821 Firefox/3.0.9

While clicking on the virtual keyboard sign nothing happens.
In actual a virtual keyboard pop up.
I think it used java.
It works proper in IE any version.
Virtual keyboard helps user to login without using keyboard.
To protect the information from keystroke tracing software.
Its a banking site and used to make fund transfer and many more banking related stuff so security is of prime most importance.
Its few of the very common bank in India.
Having very huge huge retail customer base.

Kindly look into the matter and sort things out.

Reproducible: Always

Steps to Reproduce:
1.Nothing can be done. (browser problem)
2.
3.
Actual Results:  
The virtual keyboard does not pop up.

Expected Results:  
A virtual keyboard must pop up.

No additional theme.
or even any addons were used.
This problem also existed even in default version of browser also.
I have install the latest version of java update 13.
and I have tested java and it is working perfectly.
Group: core-security
This is not a security exploit in Firefox or the site.

Looks like a case of IE-only coding to me, tech evangelism bug? best to go through http://support.mozilla.com
(Reporter)

Comment 2

10 years ago
well I am not so technical well aware of coding.
So what y are telling is all greak and latin to me.
Sorry.

Just wanted to make u ppl aware of a this case.
Nothing more.

Comment 3

8 years ago
Reporter -> Are you still experiencing this issue with the latest version of Firefox 3.6.15? Does the issue occur with the latest nightly? http://nightly.mozilla.org/
Version: unspecified → 3.0 Branch

Comment 4

8 years ago
Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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