490261 - Since last update, Mozilla won't start if Explorer browser was just used.

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Hale]

User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB5; .NET CLR 1.1.4322; .NET CLR 2.0.50727)
Build Identifier: 2600.xpsp_sp3_gdr.090206-1234

Have not seen this problem before. Reboot and Mozilla starts. Problem is repeatable.

Reproducible: Always

Steps to Reproduce:
1.Open Windows Explorer
2.Close Explorer
3.Try to open Mozilla
Actual Results:  
Does not respond.

Expected Results:  
Appliction doesn't open

Opened

Comment 1

[Tyler Downer [He/Him]]

Can you please give a bit clearer steps to reproduce?
First, what version of firefox are you using?
Do you mean windows explorer, or internet explorer (very different)?

Comment 2

[Hale]

Firefox is Version 3.0.8. Correction: Problem is not related to Windows Internet Explorer, as I previously reported. 

Firefox will open ONLY ONCE, then system must be rebooted to allow opening again. Also, I no longer am able to open two Firefox browsers at the same time, as I previously could. It's a behavior I have not seen in my two years of using this browser.

Comment 3

[Tyler Downer [He/Him]]

This is a mass search for bugs which are in the Firefox General component, are
UNCO, have not been changed for 500 days and have an unspecified version. 

Reporter, can you please update to Firefox 3.6.10 or later, create a fresh profile, http://support.mozilla.com/en-US/kb/managing+profiles, and test again. If you still see the issue, please update this bug. If the issue is gone, please set the status to RESOLVED > WORKSFORME.

Comment 4

[Tyler Downer [He/Him]]

No reply from reporter, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.