Closed Bug 490310 Opened 16 years ago Closed 14 years ago

SSL Certificate: Firefox 3 doesn't recognize Network Solutions L.L.C. authority

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Platform:
x86
Linux
Type:
defect
Priority:
Not set
Severity:
major

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: mdiianni, Unassigned)

Details

(Whiteboard: [CLOSEME 2010-12-01])

User-Agent: Mozilla/5.0 (X11; U; Linux i686; es-ES; rv:1.9.0.9) Gecko/2009042113 Ubuntu/8.04 (hardy) Firefox/3.0.9 Build Identifier: Mozilla/5.0 (X11; U; Linux i686; es-ES; rv:1.9.0.9) Gecko/2009042113 Ubuntu/8.04 (hardy) Firefox/3.0.9 Firefox 3 doesn't recognize Network Solutions L.L.C. authority so every SSL Certificate generated by this CA is blocked by the browser showing to the user a false warning message and giving the option to add an exception: ===============MESSAGE 1================================== Secure Connection Failed *.mydomains.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_user) ... Or you can add an exception... ===============MESSAGE 2================================== La conexión segura ha fallado *.mydomains.com usa un certificado de seguridad no válido. El certificado sólo es válido para *.webfg.com. (Código de error: ssl_error_bad_cert_domain) Reproducible: Always Steps to Reproduce: 1. Open any URL https://... who had a Network Solutions L.L.C SSL certificate. 2. 3. Actual Results: If you don't add an exception the website doesn't show up in the browser. Expected Results: The verification/validation of the SSL Certificate an authority must be transparent for the user.
We need an example of a failing URL to be sure, but it is quite likely to be a wrong configuration on the server - by not providing the full certificate chain; See bug 457852
Not sure if it applies to your situation: Read: http://www.networksolutions.com/support/installation-of-an-ssl-certificate-on-microsoft-iis-5-x-6-x-2/ Pay close attention to the steps regarding "Intermediate Certificates".
Reporter, please retest with Firefox 3.6.12 or later in a fresh profile (http://support.mozilla.com/kb/Managing+profiles). Also update your plugins (flash, adobe reader, java, quicktime, silverlight, etc.) Go to the developer's website and download the latest version from there. If you no longer see this issue, please close this bug as RESOLVED, WORKSFORME. If you do see the bug, please post a comment.
Whiteboard: [CLOSEME 2010-12-01]
No reply, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INCOMPLETE
We have resolved the issue adding the complete Intermediate Certificate chain. We are using Apache httpd server version 2.0.
Resolution: INCOMPLETE → WORKSFORME
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