Closed Bug 490633 Opened 15 years ago Closed 12 years ago

Fastpath should keep track of hours queue is full, open, and empty each week

Categories

(support.mozilla.org Graveyard :: Chat, defect)

Product:
support.mozilla.org Graveyard
Component:
Chat
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED WONTFIX

People

(Reporter: zzxc, Assigned: zzxc)

Details

We are currently getting the weekly metric of hours open by parsing IRC logs for sumobot notifications.  This won't work in the metrics dashboard, and it doesn't track the time that the queue is full.

Fastpath needs to be extended to track the hours the queue is open (accepting requests), full (unable to accept requests because too many are in queue), and closed.
Target Milestone: 1.1 → 1.2
Status please?
Target Milestone: 1.2 → 1.3
Target Milestone: 1.3 → 1.4
I'm WONTFIXing this, since we don't have Live Chat at the moment and even if we decide to have one in the future it would be using different technology.
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → WONTFIX
Product: support.mozilla.org → support.mozilla.org Graveyard
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