490769 - Cannot load contacts page

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[John Kuzma]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 (.NET CLR 3.5.30729)

When I attempt to look at my contacts, the page loads, but it totally blank.  I get them back on-screen by pressing "older version" in upper rh corner.

Reproducible: Always

Steps to Reproduce:
1.Log into gmail.
2.Click on Contacts
3.When the page loads (lower Lh corners says "Done".
Actual Results:  
The "contacts" page loads, but is blank, until you click "older version"

Expected Results:  
Shown me my gmail contacts, like they used to be before I upgraded to 3.1

Default theme.  AVG /Yahoo toolbar installed.

Comment 1

[Ria Klaassen (not reading all bugmail)]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.11pre) Gecko/2009042905 GranParadiso/3.0.11pre

This works fine for me. Please test in safe-mode to rule out extension problems: 
http://support.mozilla.com/en-US/kb/Safe+Mode

Comment 2

[Tyler Downer [He/Him]]

This is a mass search for Firefox General bugs filed against version 3.0 that are UNCO and have not been changed for 200 days.

Reporter, please update to Firefox 3.6.10 or alter. Firefox 3.0 is no longer supported and is no longer receiving updates. After you update, please create a fresh profile, http://support.mozilla.com/kb/managing+profiles, and test to see if your bug still exists. If you still the bug, then please post a comment with the version you tested against, and the problem. If the issue is no longer there, please set the RESOLUTION to  RESOLVED, WORKSFORME.

Comment 3

[Tyler Downer [He/Him]]

No reply from reporter, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.