Right now we have our team dialed into a QA meeting and the call has dropped several times and is cutting out. We are dialed in from the conference table in Bldg K. Earlier today during an events call there was consistent buzzing on the phone characterized by some as "intolerable." On this particular call we made sure the participants were muted. This call was from the Strong Conference Room.
During Mondays MoFo meeting I had a couple instances of the conference cutting out, then coming back. In today's QA meeting, it did the same but a second cut out was complete disconnect. I don't use the system mute, rather mute from my phone.
This is the telephone in that conference room, we just had problems with it ourselves on our meeting just now.
The general issues reported by Tracy on Monday and Tuesday were problems with our phone company - I had people try dialing in with an alternate number that comes in through a different provider and everything was clean. There's another bug on that one somewhere.
Ok, that explains the issue in the Marketing call this AM. But the issues today in the QA meeting were down on Floor 1 dialing in from the conference table, not dialing in from strong.
I've tried 2 different phones, and a different power inverter and the behavior continues. I think it's the line, however unlikely that sounds.
I've now also tried different ethernet cables, both to the wall and to the phone, and the noise persists. It's either something in the cabling between that room and the switch or something else, but it's not the phone or the cabling in the room.
Sean, can you try another switch port too?
Tried another port, still happening.
dave, anything you can tell from Asterisk?
only that it was coming from that extension when the noise was happening.
this phone hums even without any call going on.
Replaced. This should all be working now.