492498 - Firefox3.0.10 Crash in Fedora 9

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Shyam Prasad]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.10) Gecko/2009042315 Firefox/3.0.10
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.10) Gecko/2009042315 Firefox/3.0.10

I am facing a problem with firefox3.0.10. It is crashing frequently... when i open any website like hotmail or yahoo etc. Firefox is closing. I am using Fedora 9 ,I have to work on flex applications. 

I have installed the plugins for flash i.e, shockwave flash 10.0.r22 and Java(TM)plig-in-1.6.0_13-b03.

aprt from this i have also installed libflashsupport and nspluginwrapper_0.9.91.5-2ubuntu2_i386.

But still no use of it still my firefox is crashing up 

please reslove this defect ASAP

Reproducible: Always

Comment 1

[timeless]

you haven't given us enough information to "resolve this defect ASAP".

1. please read 
https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report
2. if that doesn't work, at least run firefox from a terminal window
3. please try disabling flash and java from tools>addons>plugins to determine which one is actually relevant
4. please try to find steps which you can use to consistently reproduce this problem.

Comment 2

[francisdinh]

It is because of the OS, not Firefox itself (tested on Fedora 10 "Cambridge"). I guess.

Comment 3

[francisdinh]

(In reply to comment #0)
> User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.10)
> Gecko/2009042315 Firefox/3.0.10
> Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.10)
> Gecko/2009042315 Firefox/3.0.10
> 
> I am facing a problem with firefox3.0.10. It is crashing frequently... when i
> open any website like hotmail or yahoo etc. Firefox is closing. I am using
> Fedora 9 ,I have to work on flex applications. 
> 
> I have installed the plugins for flash i.e, shockwave flash 10.0.r22 and
> Java(TM)plig-in-1.6.0_13-b03.
> 
> aprt from this i have also installed libflashsupport and
> nspluginwrapper_0.9.91.5-2ubuntu2_i386.
> 
> But still no use of it still my firefox is crashing up 
> 
> please reslove this defect ASAP
> 
> Reproducible: Always

The OS is the problem, update it or consider upgrading to Fedora 10. ;)

So therefore. it might not be solved.

Comment 4

[Tyler Downer [He/Him]]

No, the OS is not necessarily the issue. Fedora 9 is still supported by the Fedora project, but not for long.

Reporter, we need a stacktrace as timeless asked for, one generated in firefox safe mode or a new profile.

Comment 5

[Shyam Prasad]

Attachment: Picture of crashes report

Comment 6

[Shyam Prasad]

Attachment: Plugin-1

Comment 7

[Shyam Prasad]

Attachment: Plugin-2

Comment 8

[Shyam Prasad]

When  i open any web pages like gmail,yahoo,hotmail,bugzilla,and etc my firefox is crashing up. I do not know what is happening to my firefox. Mostly I user flex applications for which i have added plugin shockwave Flash 10.0.r22 with out i many not work on flex applications. Apart from this i nedd to do webex with my clients for this i have added plugin Java(TM) plug-in 1.6.0_13-b03. With these two plugins i may not work. 

I have read in some forms that if we install ligflashsupport this crash may not happen, i have done that and it remains the same. Later I have also installed nspluginwrapper plugin ( i read in some fourm) but there is no use of it.

I am attaching you the plugins and crash id screen shorts please check those.

Let me know if you have questions to ask in regaring the steps

Comment 9

[timeless]

Comment on attachment 377326 [details]
Picture of crashes report

so. um. out of curiosity, what do you expect people to do with a picture of text? especially a picture of lots of random numbers?

do you think we can magically see through those numbers and divine what's going wrong?

Was there something about the fact that the reports were blue links that hinted to you that ooh, blue, shiny, obviously people want a picture?

sorry. this is a waste of our time.

Please practice using copy and paste, you can find them in the edit menu near select all.

The same applies for about plugins.

As it happens, I've actually manually entered your first 4 crashes, and they're all in NSS. But we don't have symbols for that. I'm never certain if that's because it's the system nss or if it's because we really don't manage to build symbols for NSS.

Comment 10

[Tyler Downer [He/Him]]

Reporter, please give an update of trying this with a recent build of firefox and more info.

Comment 11

[Carsten Book [:Tomcat]]

-> incomplete - no reply/feedback