Thunderbird will not open links in Firefox when clicked on

RESOLVED WONTFIX

Status

Thunderbird
General
--
major
RESOLVED WONTFIX
9 years ago
9 years ago

People

(Reporter: alex, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.10) Gecko/2009042321 Red Hat/3.0.10-1.el4 Firefox/3.0.10
Build Identifier: version 2.0.0.21 (20090302)

When a received message contains links to web pages, clicking on those links fails to open them in Firefox (my default browser).  This problem has existed
on my machine for several revision updates of both Thunderbird and Firefox.My firefox is version 3.0.10. My OS is Red Hat Enterprise Linux 4.

Reproducible: Always

Steps to Reproduce:
1.Attempt to open any link in the message reader window.
2.
3.
Actual Results:  
Cursor does change to a hand when hovering over a link but left clicking produces no visible result. Right clicking offers only Select All, Copy Link Location, Save Link Target and Report EMail Scam. There is no option to open the link in a browser.

Expected Results:  
Clicking on a link used to cause firefox to open showing the associated web page. This is the expected result. Alternately, right clicking could offer an option to open in browser, or both.
(Reporter)

Updated

9 years ago
Summary: Thunderbird will now open links in Firefox when clicked on → Thunderbird will not open links in Firefox when clicked on
Is firefox the default browser on your machine ?
Version: unspecified → 2.0
The root problem is one we encountered before that the NSS version between TB2 and FF3 are not compatible.  Specifically, when TB attempts to launch a link in Firefox, it calls Firefox which then inherits the Thunderbird environment when loading NSS libraries.  The Thunderbird NSS libraries are too old for Firefox 3, therefore loading the symbols needed fails, and Firefox cannot load the URL.

The only solution is to rebuild FF3 and TB2 against the same version of NSS.
(In reply to comment #2)
 
> The only solution is to rebuild FF3 and TB2 against the same version of NSS.

So having Both versions of both products shipping the same version of NSS would help.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Yeah, but it's probably a little late for TB2 to do that sort of change.  RHEL "handles" this with it's builds by building both Firefox and Thunderbird against the system NSS (which matches the copy Firefox 3 has), but RHEL 4 is still on Thunderbird 1.5, and that probably is why the reporter went to grab a build from mozilla.org
(In reply to comment #4)
> Yeah, but it's probably a little late for TB2 to do that sort of change.  RHEL
> "handles" this with it's builds by building both Firefox and Thunderbird
> against the system NSS (which matches the copy Firefox 3 has), but RHEL 4 is
> still on Thunderbird 1.5, and that probably is why the reporter went to grab a

Yes a little late. Resolving as WONTFIX. Thanks for the explanation christopher.
Status: NEW → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → WONTFIX
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