Closed Bug 493925 Opened 17 years ago Closed 16 years ago

do not open this image or a video. It is broken whether this file is damaged.

Categories

(MailNews Core :: Networking: IMAP, defect)

Product:
MailNews Core
Component:
Networking: IMAP
Version:
1.8 Branch
Platform:
x86
Windows Vista
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: maheshreddym, Unassigned)

Details

(Keywords: perf, Whiteboard: closeme 2010-02-15 [needs protocol log])

User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648) Build Identifier: Transmitted attachements disappears, and a message - do not open this image or a video. It is broken whether this file is damaged.-is displayed. When I use Thunderbird, An email delays half day later and arrives or does not arrive. Reproducible: Always
Hi, you description is cryptic. Could you give us the version of thunderbird that exhibits your problem ? ok so you are having issue with attachments : is it when you send or when you receive ? do you use pop or imap ? the delay is probably not due to thunderbird.
The version of thunderbird is 2.0.0.21 I am having the issues with attachments, when I receive the mails. I am using pop The delay is in thunderbird and there is no delay with outlook. It takes long time for me to open the mail.
(In reply to comment #2) > It takes long time for me to open the mail. could you save one of those emails that take a long time to open (save them as .eml) and then attach them to this bug (use the add attachment link above) ?
Component: General → Mail Window Front End
Keywords: perf
QA Contact: general → front-end
Version: unspecified → 2.0
Ok I will send you the attachment shortly. What about the attachments, which are not getting opened
(In reply to comment #4) > Ok I will send you the attachment shortly. > What about the attachments, which are not getting opened That might be anoher issue - let treat one issue per bug please.
Every mail, I open that is taking lots of time to open. The mail with attachments will not be visible when I click the attachments link, this will be mainly related to zip files.
Ok do you have an anti-virus running that scans emails ?
Thanks for your support I do not have any antivirus running. Please look at the issues I am facing.>>> I cannot open achments at Thunderbird. A message is displayed like "a file was broken". The reception of the email delays for approximately 2 hours at Thunderbird. How to connect: IMAPS It is very urgent
Can you please look at my issues, as I cannot go farward using Thunderbird
Severity: normal → critical
(In reply to comment #9) > Can you please look at my issues, as I cannot go farward using Thunderbird We are. can you follow the instructions at https://wiki.mozilla.org/MailNews:Logging and provide a imap log and attach it to this bug ? Moving to impa to get a few more pair of eyes.
Component: Mail Window Front End → Networking: IMAP
Product: Thunderbird → MailNews Core
QA Contact: front-end → networking.imap
Version: 2.0 → unspecified
In comment #2 you're using POP, but comment #8 you're using IMAP. Which is it?
Thunderbird never adds any "do not open this image or a video...." message so either the sending server or receiving server is adding it. Try sending yourself an email with attachments...
Severity: critical → major
Whiteboard: [needs protocol log]
Version: unspecified → 1.8 Branch
mahesh, need your feedback to move this bug forward
Severity: major → normal
Whiteboard: [needs protocol log] → closeme 2010-02-15 [needs protocol log]
feel free to reopen. for now... => incomplete
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → INCOMPLETE
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