494145 - Unable to create a test run

Status: RESOLVED INVALID

(Testopia :: Test Runs, defect)

Description

[Colin Fiske]

User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; InfoPath.1; .NET CLR 1.1.4322; MS-RTC LM 8)
Build Identifier: Testopia Version 2.2 and Bugzilla V3.2.3

We have just installed Testopia and have created a test plan, test cases etc, as described in the manual, but when we try to create a test run no test cases are displayed on the screen (have confirmed that the status of the test case is confirmed)
The web page that is displayed has an error on the page:
Line:  7064
Char:  9
Error: 'Testopia_user' is undefined
Code:  0
URL:   http://smartbugs.smart421.com/tr_new_run.cgi?plan_id=2

we get this with every route to create a test run

Reproducible: Always

Steps to Reproduce:
1.Click on "New Run"
2.Enter teh plan is and click on "use this test plan"
3.screen is returned with no test cases and an error on the page

Comment 1

[Greg Hendricks]

Sounds like there is an error loading the Javascript on the page. Please ask in the support forums on how to debug this.

This is really a support request so I am closing the bug.