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JPG pictures attached to email cannot be viewed using AT&T HomeManager.

RESOLVED INCOMPLETE

Status

Thunderbird
General
RESOLVED INCOMPLETE
8 years ago
8 years ago

People

(Reporter: Robert Urban, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: closeme 2009-10-09)

Attachments

(1 attachment)

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; RCP000.009.00520/ea0c8e4c008d9b1718160661045cf6c0; GTB6; .NET CLR 1.1.4322; MSN Optimized;US)
Build Identifier: version 2.0.0.21 (20090302)

When using the new AT&T HomeManager to read e-mail... it will not indicate/disply when there is an attached jpg picture file that was sent via Thunderbird. The HomeManger email function will indicate there are picture files when attached and sent via OUTLOOK.... but never via THUNDERBIRD.

Reproducible: Always

Steps to Reproduce:
1. Using AT&T HomeManger to read email.
2.
3.
Actual Results:  
email text displays just fine. No indication of attached picturs when included.

Expected Results:  
Allow attached e-mail picture files to be viewed by AT&T Home Manager.

See...
http://www.gadgetreview.com/2008/09/what-is-atts-home-manager.html
(Reporter)

Comment 1

8 years ago
Created attachment 380413 [details]
jpg description of Home Manager used for readiong emails.
can you please create the same email in outlook and Thunderbird with the same image.

When you receive both of these emails - please : verify that the image is not visible on the device. Then save both received emails and attach them to this bug.
Reporter could answer to comment #2, please?
Whiteboard: closeme 2009-10-09
RESO INCO due to lack of response to last comment. If you feel this change was made in error, please respond to this bug with your reasons why.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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