495979 - Panasonic web browser interface for BB-HCM531A and BB-HCM547A does not show video

Status: VERIFIED INCOMPLETE

(Firefox :: Extension Compatibility, defect)

Description

[G Piper]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.10) Gecko/2009042315 Firefox/3.0.10
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.10) Gecko/2009042315 Firefox/3.0.10

First off, sorry for essentially reporting a broken web page, but my reporting mechanism doesn't seem to be working for that either.

The problem: Panasonic web browser interface for BB-HCM531A and BB-HCM547A does not work correctly in Firefox. Video stream from buffered camera data does not show in Firefox, but does show correctly in EI for Windows, and Safari for Windows and Mac. I am using Flip4Mac latest version (Flip4Mac WMV Studio v.2.2.2.3) Still photos show correctly, but video not showing up.

The website listed is protected. Let me know if you need a login/password for my cam to see the problem.


Reproducible: Always

Steps to Reproduce:
1. Log in to camera
2. Click on "Buffered Images"
3. Attempt to view any Video stream.
Actual Results:  
No video shows up... just an empty spot where a video would be. Page shgows as "Done" loading.

Expected Results:  
Video normally is streamed into web page from camera, as it does correctly in Safari and IE for Windows and Mac.

Clearing all caches does not help.

Comment 1

[Tyler Downer [He/Him]]

This bug was reported using Firefox 3.0 or older, which is no longer supported. The bug has also not been changed in over 500 days and is still in UNCO.
Reporter, please retest this bug in Firefox 3.6.10 or later using a fresh profile, http://support.mozilla.com/en-US/kb/managing+profiles. If you still see this problem, please update the bug. If you no longer see the bug, please set the resolution to RESOLVED, WORKSFORME.

This is a mass search of unconfirmed bugs that have no activity on them, so if you feel a bug was marked in error, just remove the CLOSEME comment in the whiteboard within the next month.

Comment 2

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.

Comment 3

[G Piper]

Same result with Firefox 3.6.12: no video output on page, just as initially reported.