Closed Bug 496184 Opened 16 years ago Closed 16 years ago

Firefox crashes and closes without any errors when I choose a file to upload to my album [@ MpegSplitter.ax@0x249eb]

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Platform:
x86
Windows Vista
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED INVALID

People

(Reporter: BLmikek, Unassigned)

References

(
URL
)

Details

(Keywords: crash)

Crash Data

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 When trying to upload a file to photobucket, firefox crashes, It allows you to log in and select the files you've already uploaded no problem however, when you try to upload a new file from the page and you click on choose file, It opens another window where you would choose the file you want to upload and after 3 seconds of the new window being open firefox crashes. Reproducible: Always Steps to Reproduce: 1. Go to Photobucket.com 2. Enter User name & password and click login 3. When logged in on fist page click Choose Files 4. Screen comes up to choose files and in 3 seconds firefox shuts down Actual Results: Firefox shuts down without any errors or messages. Upon start-up again asks if i want to resume last session or start new session. Expected Results: At the #4 step firefox should NOT shut down. You should be able to choose the file you want, after you choose the file you click OPEN and on Photobucket.com file should show a percentage of the file being uploaded. I have used Photobucket.com with firefox for the past 8+ months without any problems. I don't know why this problem as started.
Summary: Photobucket I have uploaded pictures many time from my computer to my albums. now, when I choose a file to upload to my album, Firefox just closes on it's own without any errors or anything → Photobucket I have uploaded pictures many time from my computer to my albums on photobucket.com . now, when I choose a file to upload to my album, Firefox crashes and closes on me on it's own without any errors or anything
https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report
URL: photobucket.com → http://photobucket.com
Summary: Photobucket I have uploaded pictures many time from my computer to my albums on photobucket.com . now, when I choose a file to upload to my album, Firefox crashes and closes on me on it's own without any errors or anything → Firefox crashes and closes without any errors when I choose a file to upload to my album
Here are my Submitted Crash Reports Report ID Date Submitted 86809985-1c7a-43d9-a333-c17612090603 6/3/2009 5:52 PM 8195cdf2-b238-495d-9e14-505a52090603 6/3/2009 5:48 PM 37229399-2160-4a31-a599-3bffb2090603 6/3/2009 5:47 PM efc64d9c-4c07-4843-b6f3-4a7d82090603 6/3/2009 5:47 PM
0 MpegSplitter.ax MpegSplitter.ax@0x249eb This is external code that is crashing Firefox and it could be from the K-Lite Codec Pack. based on a google search it's causing all kind of issues/crashes for example in IE7 Please notify the author of that code about the issue
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → INVALID
So if i uninstall K-Lite Codec Pack....This will FIX the issue correct??
reporter: if you remove the file that's listed as crashing, then yes, after a reboot it should be virtually impossible to crash in exactly the same place. However, i'd like to get a better stack trace first if you're willing, please follow: https://developer.mozilla.org/en/How_to_get_a_stacktrace_with_WinDbg when you crash, in addition to having entered all the commands listed in the instructions, please also enter: "~* kp". then use the "add an attachment" link of this bug to attach the log c:\firefox-debug-(Today's Date).txt to this report (i'm trying to understand what the main thread is doing). the following is mostly for future reference by developers. this looks vaguely suspicious: https://trac.xiph.org/ticket/1516 http://codecs.freeforums.org/post1523.html#p1523 seems to be the most relevant reference, i really do need the stack trace I mentioned earlier > Postby clsid on Sun Dec 16, 2007 1:37 pm > The workaround is to disable the Gabest MPEG splitter > Postby clsid on Sun Apr 13, 2008 10:29 am > Thanks for the info. > The problem is partly caused by the buggy thumbnail shell extension of > Explorer. Crashes can also occur with other DirectShow filters. I hate doing this research, but it appears that http://guliverkli.svn.sourceforge.net/viewvc/guliverkli/trunk/guliverkli/src/filters/parser/mpegsplitter/ is probably the origin of this thing, however I can't spot a problem in the latest version. Signature MpegSplitter.ax@0x249eb UUID 86809985-1c7a-43d9-a333-c17612090603 Time 2009-06-03 17:52:19.668223 Uptime 63 Last Crash 231 seconds before submission Product Firefox Version 3.0.10 Build ID 2009042316 Branch 1.9 OS Windows NT OS Version 6.0.6001 Service Pack 1 CPU x86 CPU Info AuthenticAMD family 15 model 104 stepping 1 Crash Reason EXCEPTION_INT_DIVIDE_BY_ZERO Crash Address 0x7d249eb User Comments Processor Notes Crashing Thread (18) Frame Module Signature [Expand] Source 0 MpegSplitter.ax MpegSplitter.ax@0x249eb Show/hide other threads Thread 0 Frame Module Signature [Expand] Source 0 ntdll.dll ntdll.dll@0x59a94 1 user32.dll user32.dll@0x20207 2 duser.dll duser.dll@0x161d 3 duser.dll duser.dll@0x29af 4 duser.dll duser.dll@0x294e 5 user32.dll user32.dll@0xb0d9 6 ntdll.dll ntdll.dll@0x599cd 7 user32.dll user32.dll@0xbcd9 8 user32.dll user32.dll@0xbd1b 9 user32.dll user32.dll@0xbd3f 10 comdlg32.dll comdlg32.dll@0x5eac 11 comdlg32.dll comdlg32.dll@0x34b23 12 comdlg32.dll comdlg32.dll@0x375da 13 comdlg32.dll comdlg32.dll@0x37723 14 comdlg32.dll comdlg32.dll@0x37797 15 comdlg32.dll comdlg32.dll@0x24a9f 16 comdlg32.dll comdlg32.dll@0x253e8 17 xul.dll nsFilePicker::ShowW mozilla/widget/src/windows/nsFilePicker.cpp:265 18 xul.dll nsFilePicker::Show mozilla/widget/src/windows/nsFilePicker.cpp:402 19 xul.dll NS_InvokeByIndex_P mozilla/xpcom/reflect/xptcall/src/md/win32/xptcinvoke.cpp:101 20 xul.dll XPCWrappedNative::CallMethod mozilla/js/src/xpconnect/src/xpcwrappednative.cpp:2393 Filename Version Debug Identifier Debug Filename FLVSplitter.ax 1.0.0.2 5F37EA95553740B5859DA59BF9AA42A48 FLVSplitter.pdb WavPackDSSplitter.ax 1.1.0.319 ad2mcdsmpeg.ax 1.0.0.75 RealMediaSplitter.ax 1.0.1.1 A56A2EEA068C48BF876BF378A7BD33A11 RealMediaSplitter.pdb ad2mcac3dec.dll 1.1.3.0 MpegSplitter.ax 1.0.0.5 1BD7C966D9E7452C8246AC655EC92FFA3 MpegSplitter.pdb MP4Splitter.ax 1.0.0.3 CEC14923F7714CD081A3F7D2859D08572 MP4Splitter.pdb ulspmp4.ax 1.0.4.9 ad2mpegin.dll 1.4.0.21595 vsfilter.dll 1.0.1.4 E594AD05DB0F4EECA0F0AD8E915DEC5A2 VSFilter.pdb ad2h264dec.004 1.4.0.21597 ad2h264dec.dll 1.4.0.21597 ad2dsh264.ax 1.2.0.20511 ad2mcspmpeg.ax 1.0.1.8 ad2mcmpgdec.dll 1.1.1.40 WMVCORE.DLL 11.0.6001.7001 69270F3106C043939189F6FD181543C12 wmvcore.pdb mediametadatahandler.dll 6.0.6001.18000 06828C3AD4BF4054A047BB197AF4FDAA1 MediaMetadataHandler.pdb msmpeg2adec.dll 11.0.6001.7000 55D62E7077A64709955C80BBBFFF5ED62 msmpeg2adec.warbird.pdb tiptsf.dll 6.0.6001.18000 A558D5F10F9E406787C038A8919AFF552 tiptsf.pdb msvfw32.dll 6.0.6001.18000 714F6556AB1A45B589F8FAE564DAF03F1 msvfw32.pdb dxva2.dll 6.0.6001.18000 8E2BE12DD5CC41C3A0037F1B3C603E752 dxva2.pdb msshsq.dll 7.0.6001.16503 A3EC9712205448619D783D6F81B8862B2 MSSHSQ.pdb actxprxy.dll 6.0.6001.18000 83EB3E71E13743339D8CBAB04FB4E1A92 ActXPrxy.pdb WMASF.DLL 11.0.6001.7000 E93720150ED34FB5B3FE74E27B94816C2 WMASF.pdb dwmapi.dll 6.0.6001.18000 1E6F7E8306934DD8A2953D21A720F52D2 dwmapi.pdb mpg2splt.ax 6.6.6001.18177 B7D8DB78ADFD43ABBAC4A559CDFAFBC21 mpg2splt.pdb WindowsCodecs.dll 6.0.6001.18131 0D8EDE1431F94C90B13330C188B803E52 WindowsCodecs.pdb AudioEng.dll 6.0.6001.18000 FCDA059ED5E3414E85A97D61168D1A682 AUDIOENG.pdb midimap.dll 6.0.6001.18000 C8620017433446F3B909A7FC82E835B41 midimap.pdb msacm32.dll 6.0.6001.18000 376918E968B945C7AFADC00C7A541A422 msacm32.pdb AudioSes.dll 6.0.6001.18000 1EE865A82D3441F1B243F762B90507782 AudioSes.pdb msacm32.drv 6.0.6001.18000 E22B8CC4E734457EBED7740AFAC6C29F1 msacm32.pdb wdmaud.drv 6.0.6001.18000 7B6ECBCD46884781922A97258828EBC62 wdmaud.pdb ksuser.dll 6.0.6000.16386 F4E61857491042318000C5CE88B4D6E62 ksuser.pdb winmm.dll 6.0.6001.18000 0F510C3C6FA5429CB90B3CAC010DAE2A2 winmm.pdb mlang.dll 6.0.6001.18000 E50729F123AE48F48236F259AABC01FB2 mlang.pdb duser.dll 6.0.6001.18000 8753BF70B9E043B78BE5E8616AF70B732 DUser.pdb MMDevAPI.dll 6.0.6001.18000 971E0FC87AB1469198E292ACC748EEA82 MMDevAPI.pdb
Keywords: crash
Summary: Firefox crashes and closes without any errors when I choose a file to upload to my album → Firefox crashes and closes without any errors when I choose a file to upload to my album [@ MpegSplitter.ax@0x249eb]
It should be enough if you unregister it to solve the issue with "regsvr32 /u mpegsplitter.ax" if you can not find an updated version
I had removed the program once i read you said it was klite....I just removed it right away and i fixed the problem.....I hope i don't have anymore problems like that in the past...but if i do I know where to go. Thanks so much for the help. Greatly appreciated.
Crash Signature: [@ MpegSplitter.ax@0x249eb]
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