496760 - Add on page hangs and no add ons are loaded but they are on the list.

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Vic Lewis]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10

I had an issue where a log file got out of control and used up all my hard disk space for drive c:
That issue is fixed.
But now that I got my free HDD spack back, Firefox runs and the book marks are back but the add ons do not load. When I go to add ons I see them but then the add on page hangs. The add ons do not load. 
What can I do to ensure they load or do I have to reinstall each one? 
Thank you.

Reproducible: Always

Steps to Reproduce:
1.Start firefox
2.Go to tools add on
3.Hang
Actual Results:  
No add ons loaded

Expected Results:  
Add ons to be loaded.

Hanging on the add on screen.

Comment 1

[Vic Lewis]

Fixed.
Zonealarm network settings needed to be reapplied.
With out a trusted internal network, it locked out the application persona.
Wierd.

Comment 2

[Ian]

Mine just hangs on the Add-on page...nothing shows up at all, though as you say Add-ons are loaded.
I do not have Zonealarm so that is not the problem.

Comment 3

[Damir]

Any kind of firewall should be well configured in case to not make conflict with
add ons dialog for configuration.

Comment 4

[Tyler Downer [He/Him]]

Reporter, Firefox 4.0.1 has been released, and it features significant improvements over previous releases. Can you please update to Firefox 4.0.1 or later, and retest your bug? Please also create a fresh profile (
http://support.mozilla.com/kb/Managing+profiles), update your plugins (Flash, Java, Quicktime, Reader, etc) and update your graphics driver and Operating system to the latest versions available. 

If you still continue to see this issue, please comment. If you do not, please close this bug as RESOLVED > WORKSFORME

filter: prefirefox4uncobugs

Comment 5

[Wayne Mery (:wsmwk)]

Reporter, do you still see this problem when using a current version in safe mode?   http://support.mozilla.org/kb/troubleshoot-firefox-issues-using-safe-mode

If you no longer see the problem, please set status to resolved and resolution to WORKSFORME.

If you do see the problem, please update comments on how to reproduce.

Comment 6

[Phoenix]

Resolved per whiteboard