496781 - Problem uploading Firefox Addon to Mozilla AMO site

Status: RESOLVED FIXED

(addons.mozilla.org Graveyard :: Search Plugins, defect)

Description

[Nick Moore]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.10) Gecko/2009042315 Firefox/3.0.10
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.10) Gecko/2009042315 Firefox/3.0.10

Sorry - not exactly a bug with Firefox, but nowhere else to go?
I have uploaded an extension to the AMO site, I get a success confirmation and the option to Edit My Add On.  When I try to do this, I get "Add on not found".  The Status page says: "You do not have sufficient priviledges to make changes on this page". Accessing links on Status page result in Access Denied.  
I have tried this TWICE now, the second time with a different GUID and name for my addon.  Can you please reset the status of my addon so that I can edit it. I have seen a number of people having the same problem - there is no easy way to find out what to do: one person mentioned in the forum that he raised a bug against you and you fixed his issue.  Can you please add a link to the AMO site for such problems with the site?? 

Reproducible: Always

Steps to Reproduce:
1. Create Addon with valid install RDF
2. upload to AMO site
3. click link to Edit My Addon
Actual Results:  
Result page is "Addon Not Found".  If I go to Status page (I already opened this in another tab) I get warning about privileges.
 

Expected Results:  
Should be able to complete the details about my Addon

I think the problem is related to the fact the first Addon I submitted had an invalid max version in the RDF - I was told to correct the version and upload again.  I did this and the upload was successful, but I could not edit the Addon.  I have since created a completely new 'version' of the addon - different GUID and different name in the RDF, but I get the same result.   First one I submitted was: GUID [e-mail], name surf.clarity. Please delete this.  The second one was GUID DFBEBDA6-4BFF-46E3-A968-5CCAE63E747A name surfclarity - I would like to edit/complete this one.  Both were submitted from the same AMO account.

Comment 1

[Wil Clouser [:clouserw]]

Does this work for you? https://addons.mozilla.org/en-US/developers/addon/edit/12305

Comment 2

[Wil Clouser [:clouserw]]

No response, ->INCOMPLETE

Comment 3

[Nick Moore]

(In reply to comment #2)
> No response, ->INCOMPLETE

No the link doesn't work - after logging in I get the Access Denied page.

Comment 4

[Wil Clouser [:clouserw]]

You're the owner of both add-ons now.  The first is disabled.  The second is incomplete.  Once you add a summary and description you'll be able to move it to the sandbox.  The link in comment 1 should work for you now as should the developer tools link in the header.

Comment 5

[Wil Clouser [:clouserw]]

note that caching policies are still in place so changes will take some time to take affect.

Comment 6

[Nick Moore]

thanks - I am able to update the details now

Comment 7

[Nick Moore]

I have updated the add on, but cannot select a category - when I select Manage Addon Categories I get the message "No categories are available for this add-on type and application."

Comment 8

[Wil Clouser [:clouserw]]

You have no versions (and therefore no files) so there is no application associated with your add-on.  You need to add a new version which will let you upload a file.

Comment 9

[Joe]

I can still repro this, using the same repro steps, but for a search-engine addon.  I was able to repro it twice in a row.

The addon is called "43 things".  Should I reopen this bug or submit a new one?

Comment 10

[Nick Moore]

I have edited the addon successfully - you can close this bug for me, but may be a good idea to open a generic bug as the error that caused it must still exist - I think the problem is uploading an addon for the first time that has an error in the RDF file.