Firefox resets back to the default settings when it is started

RESOLVED INCOMPLETE

Status

()

Firefox
Preferences
RESOLVED INCOMPLETE
9 years ago
4 years ago

People

(Reporter: alex.kitney, Unassigned)

Tracking

3.0 Branch
x86
Windows Vista
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 (.NET CLR 3.5.30729)

whenever i start up firefox its settings are reset, meaning i get the same message you get when you install firefox, all my addons reset and the theme goes to the default one. this means i cannot personalise firefox. I've tried re-installing firefox, however, i kept all my personal settings, would the problem be fixed if i uninstall getting rid of my personal stuff (the only thing i really want to keep are my bookmarks, which i can backup easily). is there any other fixes?

Reproducible: Always

Steps to Reproduce:
1.close firefox.exe
2.start firefox.exe
Actual Results:  
acts as if i just installed it

Expected Results:  
kept the settings i had before

tabs are not kept when saved.
Does your profile folder, especially prefs.js, have write permissions?
http://support.mozilla.com/en-US/kb/preferences+are+not+saved
Version: unspecified → 3.0 Branch

Comment 2

4 years ago
Closing as incomplete due to no response from the reporter.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → INCOMPLETE
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