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unable to open email links in emails such as coupons

RESOLVED INCOMPLETE

Status

()

Firefox
General
RESOLVED INCOMPLETE
8 years ago
7 years ago

People

(Reporter: Katherine Collmer, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 2010-11-15], URL)

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10

During the past couple of months, I have not been able to access coupons or special offers through my emails.  When I click on the coupon, etc., I get the following message "Firefox doesn't know how to open this address, because the protocol (blockedhttp) isn't associated with any program."  I have attempted to address this problem with the companies sending me the emails and have attempted to eliminate any problem with popup blocking.  I have not been able to resolve the problem. 

Reproducible: Always

Steps to Reproduce:
1.Open email.
2.Click on coupon or offer llik.
3.
Actual Results:  
Receive message "Firefox doesn't know how to open this address, because the protocol (blockedhttp) isn't associated with any program."

Expected Results:  
Opened the link.
Do you mean something like bug 491499 ?
Reporter, are you still seeing this issue with Firefox 3.6.11 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles
Whiteboard: [CLOSEME 2010-11-15]
No reply, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
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