unable to install any addon on mozilla firefox...

RESOLVED INCOMPLETE

Status

()

Toolkit
Add-ons Manager
--
major
RESOLVED INCOMPLETE
9 years ago
8 years ago

People

(Reporter: catalin-marius, Unassigned)

Tracking

1.9.0 Branch
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; ro; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; ro; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 (.NET CLR 3.5.30729)

hello.We have installed latest version mozilla firefox but cant install any addon on browser.
error is
"Firefox can not install file at

https://addons.mozilla.org/ro/firefox/downloads/latest/3336/addon-3336-latest.xpi

the following reason: Unexpected error in installation
See console errors for more details.
-203"
I have to reinstall the browser and so does everything.
I found the error console and is
"Error: e.location.getItemLocation(e.id) is undefined
File source: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsExtensionManager.js
Line: 4082"
please help me.

Reproducible: Always

Steps to Reproduce:
1.Toolbox > addons 
2. we have selected addon.
3. downloaded and error.
Actual Results:  
Error: e.location.getItemLocation(e.id) is undefined
File source: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsExtensionManager.js
Line: 4082


Build platform
target
i686-pc-mingw32

Build tools
Compiler 	Version 	Compiler flags
cl 	14.00.50727.762 	-GL -wd4624 -wd4952 -TC -nologo -W3 -Gy -Fd$(PDBFILE)
cl 	14.00.50727.762 	-GR- -GL -wd4624 -wd4952 -TP -nologo -Zc:wchar_t- -W3 -Gy -Fd$(PDBFILE)

Configure arguments
--enable-application=browser --enable-update-channel=release --enable-optimize --disable-debug --disable-tests --enable-update-packaging --enable-official-branding --enable-jemalloc --with-crashreporter-enable-percent=10
Works for me on Win Vista with Fx 3.0.10
Component: Extension Compatibility → Add-ons Manager
Product: Firefox → Toolkit
QA Contact: extension.compatibility → add-ons.manager
Version: unspecified → 1.9.0 Branch
Please attach copies of extensions.rdf, extensions.cache, extensions.ini and extensions.log from your profile folder http://support.mozilla.com/en-US/kb/Profiles
We can't investigate further without the information requested, closing as incomplete.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.