Windows reports an error every time Thunderbird closes.



9 years ago
9 years ago


(Reporter: Robert Di Giorgio, Unassigned)


Firefox Tracking Flags

(Not tracked)


(Whiteboard: closeme 2009-07-09)


(1 attachment)



9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729)
Build Identifier: Ver. 5.1 (Build 2600.xpsp-Sp3_gdr.090206-1234:Service Pack 3)

Thunderbird works for me, but every time it closes, XP says there ws an error and wants to send a message to MS. I don't allow it to send. I have a copy of that message which I'll attach if I can.

Reproducible: Always

Steps to Reproduce:
1.Close Thunderbird normally.
Actual Results:  
Thunderbird closes normally. A Windows error message appears, saying that Thunderbird closed with an error, and wants to send an error message to Microsoft.

Expected Results:  
Same,  except no error message

Comment 1

9 years ago
Created attachment 383582 [details]
Error message that Windows wants to send to Microsoft
(In reply to comment #1)
> Created an attachment (id=383582) [details]
> Error message that Windows wants to send to Microsoft

What format is this file supose to be ? What version of thunderbird are you having the issue with ?

Comment 3

9 years ago
version (20090302)

I have no idea what the format is. It's written by MS Windows for MS to read. I am just passing it on so you would know that these "error messages" are happening. You may have to find a Microsoft person who can translate it.
Robert, could you please test with TB 3 beta 2?
Whiteboard: closeme 2009-07-09
RESO INCO per lack of response to last question. If you feel this change was made in error, please respond to the bug with your reasons why.
Last Resolved: 9 years ago
Resolution: --- → INCOMPLETE

Comment 6

9 years ago
I replaced the motherboard and CPU and the problem went away. The problem board was an ECS with a Pentium 4. I was having a connection problem between the CPU with a LCC (leadless chip carrier). I would have occasional failures of various sorts, which would go away if I opened the CPU socket and reclosed it. Apparently some of the contacts were not making reliable connections. I replaced it with an AMD CPU and board with a PGA (pin grid array) connector. Several problems went away, including this one.
We used Fixed when we know what patch fixed it.
Resolution: FIXED → INVALID
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