499086 - Firefox 3.0.11 - High CPU Utilization

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Jeffrey Walton]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729)

Firefox 3.0.11 runs at nearly 50% on a dual CPU machine. According to Process Explorer, the thread's start address is firefox.exe+0x15a0.

XP workstation (fully patched) is part of a Windows domain. Logged on as a standard user (ie, only membership is Users).

Reproducible: Always

Steps to Reproduce:
1. Run firefox
Actual Results:  
N/A

Expected Results:  
N/A

N/A

Comment 1

[Jeffrey Walton]

Attachment: Firefox 3.0.11 CPU Utilization (Dual Processor)

Comment 2

[Jo Hermans]

There's is nothing that can be done in this report, without more information. See <http://support.mozilla.com/en-US/kb/Basic+Troubleshooting> for general hints.

- what were the URL's that were loaded in the different tabs ?

- what add-ons are you running ?

- does it also occur in Safe Mode (without add-ons) ?

- does it also occur with a new profile ?

Comment 3

[Jeffrey Walton]

Hi Jo,

> what were the URL's that were loaded in the different tabs
Three tabs: BugTraq, Google Search Page, and GMail Homepage.

> what add-ons are you running
All included with Firefox download. No additional Addons or Plugins.

Comment 4

[Jeffrey Walton]

Update:
* Login as Administrator
* Disable all plugins except 'Mozilla Default'
* Restart Firefox
* Logout as Administrator

* Log in as Standard USer
* Constant crash

* Open web pages:
 - GMail (older version, not newer version)
 - BugTraq
 - Google search page (English)

Comment 5

[Jeffrey Walton]

Attachment: Firefox 3.0.11 Crash with Plugins Disabled under Standard User Account

Comment 6

[Tyler Downer [He/Him]]

Reporter, please retest with Firefox 3.6.12 or later in a fresh profile (http://support.mozilla.com/kb/Managing+profiles). Also update your plugins (flash, adobe reader, java, quicktime, silverlight, etc/) Go to the developer's website and download the latest version from there.

Comment 7

[Jeffrey Walton]

Hi All,

This report is so old it should probably be closed for good measure:
(1) old bugs might be dead through attrition
(2) no others have confirmed (how many folks have older dual PIII machines?)

On the good(?) side, there's probably a new bug or two to report ;)