Todays Shredder update broke View/Sort By, can't view any folder messages



10 years ago
10 years ago


(Reporter: trahloc, Unassigned)



Firefox Tracking Flags

(Not tracked)




10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv: Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729)
Build Identifier: version 3.0b3pre

Ok I'll try to make this as clear as possible.

After todays update Shredder stopped sorting my mail based on date (Today, Yesterday, This Week, etc) but I could read my mail.  So I went to View/Sort By and selected the option to enable it.  Once I did so I lost the ability to view any of my folders/messages, restarting did not help.  All folders (Inbox, Sent, Trash, etc) now show the same menu options you see when you select the account name at the very top, like what you see when you select "Local Folders" for example.  I am unable to change it back as View/Sort By is greyed out and I'm not familiar enough with the advanced configuration options to start altering things.

Reproducible: Always

Steps to Reproduce:
1. Click View on toolbar
2. Click Sort By
3. Select the option to sort based on sorted option (can't recall exact and its grayed out now)
Actual Results:  
All message folders became inaccessible.  Right hand pane now shows same options as clicking on account heading except it shows Inbox/Trash/etc

Expected Results:  
That message pane sort my emails based on Today, Yesterday, This Week, etc

Windows 7 build 7127 64bit, I'm selecting critical bug as Shredder has become unusable and it is not reversible client side from what I can see.

Comment 1

10 years ago

Perhaps this bug is related, either it solved my issue or it caused it?
trahloc, bug 498145 - don't know. if your problem is gone please close this bug with resolution set to worksforme.

not critical. please read
Severity: critical → normal
Keywords: regression

Comment 3

10 years ago
Just updated to latest version, issue appears gone.  Thanks!
Last Resolved: 10 years ago
Resolution: --- → FIXED
WORKSFORME please :)
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