User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:18.104.22.168) Gecko/2009060215 Firefox/3.0.11 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:22.214.171.124) Gecko/2009060215 Firefox/3.0.11 Had a Digital Certificate in Internet Explorer 6.0. Exported it to a PFX file which would have my Public and Private Key (RSA 1024 Bits). This PFX file will import fine into IE on other workstations. However, it will not import into Firefox 3.0.11. Receive error dialog box: Alert The PKCS #12 operation failed for unknown reasons. OK Was getting this error right after the dialog box that asks for the password for the PFX file. Thought this might be related so went back to IE and exported the same way but this time put a password on the file. Tried the import again and this time it was successful. Reproducible: Always Steps to Reproduce: 1. Export Personal Digital Certificate from IE to a PFX file. 1a. Open IE 1b. Tools » Internet Options » Content » Certificates » Personal 1c. Highlight the Digital Certificate and click Export 1d. On the Welcome screen click Next 1e. Select "Yes, export the private key" » Next 1f. Check "Include all certificates in the certification path if possible » Next 1g. On the password screen don't enter anything and click Next 1h. Choose a location and name for your exported file » Next 1i. Click Finish 2. Open Firefox and try and import the PFX file. 2a. Tools » Options » Advanced » Encryption » View Certificates 2b. Click Your Certificates tab 2c. Click Import 2d. Browse for the PFX file and click Open 2e. On the Password Entry Dialog box click OK 3.You will see the error dialog box: Alert The PKCS #12 operation failed for unknown reasons. OK Actual Results: Received error: Alert The PKCS #12 operation failed for unknown reasons. OK Expected Results: Should have received success dialog box: Alert Successfully restored your security certificate(s) and private key(s). OK It appears as if the digital certificate import process is expecting all PFX files to be password protected and if they are not then the import will fail.
Reporter, please retest with Firefox 3.6.12 or later in a fresh profile (http://support.mozilla.com/kb/Managing+profiles). Also update your plugins (flash, adobe reader, java, quicktime, silverlight, etc/) Go to the developer's website and download the latest version from there.
No reply, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.