500497 - google apps (including maps and docs) don't fully load (javascript?)

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[Josiah Johnson]

User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727)
Build Identifier: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727)

Google maps and google docs show "Loading..." messages indefinitely (maps handles it better than docs). Much of the javascript-driven functionality doesn't work, like zooming in and out of a map or drag/drop navigation in maps and the menus in Google docs.

Reproducible: Always

Steps to Reproduce:
1. Navigate to maps.google.com
2. zoom in/out (widget only partially shows) or try to scroll around map
3.
Actual Results:  
Basically nothing. Maps' "Loading" message times out and offers basic HTML functionality, which works (so early web, though)

Expected Results:  
I think we all know what should happen, right?

Only really started happening after this morning's update to RC3. RC2 seemed to work ok, though I can't be super sure.

Comment 1

[Josiah Johnson]

Attachment: Screenshot of google maps

Comment 2

[Ria Klaassen (not reading all bugmail)]

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1pre) Gecko/20090623 Shiretoko/3.5pre

This works fine for me. Could you retest in safe-mode to exclude extension problems, or else with a new profile?
http://support.mozilla.com/en-US/kb/Safe+Mode
http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile

And make sure you use the right useragent string. At least GMail can cause problems if you pretend to be Internet Explorer.

Comment 3

[Josiah Johnson]

Safe mode didn't work, but starting with a fresh profile did. Is there a way I can figure out what is wrong with my profile--compare/diff the two, for example? I don't want to lose ALL of the work I've put in to my profile, obviously.

Comment 4

[Josiah Johnson]

Never mind. It was the useragent. I found it.

Comment 5

[Ria Klaassen (not reading all bugmail)]

Great it's solved. Resolving Invalid per comment 4.