I have paid subscriptions to on-line journals (Physical Review Letters of the American Physical Society and also others). A long time ago I entered their service for the first time and had to enter a password that was provided by them. Since this first time I always had access to the journals without password and I have lost by now this password (Netscape lacking this nice new password manager). However, now, with Mozilla, I cannot get access to the journal anymore, with Netscape 4.75 I, of course, still can. Assuming that it is problem with cookies, I have copied the contents of /home/scb/.netscape/cookies into /home/scb/.mozilla/default/cookies.txt. This "import" of cookies seems to have been successfull, since I can list in the Mozilla Preferences many cookies from sites that I have visited previously using Netscape. But it didn't solve the problem with the journal subscription... I guess I should ask the guys of the American Physical Society what kind of identification is actually used in their service, but I thought I report the problem to you anyway. Is it possible that Mozilla doesn't send the cookies that I have "imported" from Netscape?
Manual copying of your cookies file should have worked so I don't know what the problem is. However, there is an automatic way to convert your old 4.x profile into a mozilla profile (cookies.txt included). I'm not sure how you do that but the profile-migration group should know. Reassigning to them.
Assignee: morse → dbragg
Component: Cookies → Profile Migration
QA Contact: tever → gbush
The proper invocation on Linux is "./mozilla -ProfileManager" You should be prompted to import your old 4.x profile. More choices are shown with ./mozilla --help
I note that I am unable to sign into my account at www.amazon.com using their "secure server". Could this be the problem the "American Physical Society" site rather than the cookie?
Do you have cookies enabled? Are you accepting all cookies and not just cookies that get sent back to original server?
If you are running the mozilla build (rather than the commercial netscape build), have you installed PSM?
from reporter: Thanks for your replies. I'm using a mozilla built and didn't install PSM because I hadn't read about the Crypto stuff. This is probably the cause of the problem. In case I still have problems after installing PSM I will submit another bug report, ok? resolve worksforme?
No, it's not works-for-me, but rather it's invalid. It was due to the error on the part of the user of not having installed psm.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 18 years ago
Resolution: --- → INVALID
Status: RESOLVED → VERIFIED
Reporter is still having a problem and Q/A (sairuh) is able to reproduce it. Here is the sequence of steps for reproducing it, although it works fine when I try it. 1. Start with a fresh profile 2. Go to http://prl.aps.org/ 3. Click on either of the two GO buttons 4. An error message appears I have tried this on both a linux box and a win32 box and it works fine for me. What am I doing different than both the reporter and q/a? For one thing I'm running debug builds whereas they are running optimized builds. Anyhow, reporter now agrees that this is not a cookie problem since no cookies are involved for the steps listed above. Maybe a networking problem? dbragg, you should probably decide what component it is and reassign as necessary. Changing summary line from "Importing cookies from netscape" to "Unable to access Physical Review Letters website"
Status: VERIFIED → UNCONFIRMED
Resolution: INVALID → ---
Summary: Importing cookies from netscape → Unable to access Physical Review Letters website
Your right Steve. As the steps you listed show, this isn't a migration bug. It looks like you're the best candidate for this bug (sorry). If it's not a cookie issue, then I don't know what it is. But it ain't a migration problem. Changing component to cookies and engineer to firstname.lastname@example.org.
Assignee: dbragg → morse
Component: Profile Migration → Cookies
Well it ain't cookies so it's certainly not in my area. I wouldn't mind fixing it if I could, but I can't fix it if I can't reproduce it. I can't even get enough information to determine what area it's in. So all I can do is reassign it to browser general and hope that the owner there can make a determination as to how to redirect this one. It might help if the reporter can give some more details about the error message that he is getting.
Assignee: morse → asa
Component: Cookies → Browser-General
QA Contact: gbush → doronr
Stephan C. Buchert can you follow up with Physical Review Letters and see what kind of identification is actually used in their service?
I just received e-mail from the reporter containing the error message that he is getting. Here it is: Server Error This server has encountered an internal error which prevents it from fulfilling your request. The most likely cause is a misconfiguration. Please ask the administrator to look for messages in the server's error log.
Over to Evangelism, I suppose they're not letting us in because we're not netscape or microsoft.
Assignee: asa → blakeross
Component: Browser-General → Evangelism
QA Contact: doronr → zach
Assigning to self. Will write the email to them soon. Confirming
Assignee: blakeross → zach
Status: UNCONFIRMED → NEW
Ever confirmed: true
All Evangelism Bugs are now in the Product Tech Evangelism. See bug 86997 for details.
Component: Evangelism → US English
Product: Browser → Tech Evangelism
Version: other → unspecified
Assignee: zach → bclary
Summary: Unable to access Physical Review Letters website → aps.org - Unable to access Physical Review Letters website
From a comment from Stephan, it appears that Phys Rev Letters now lets us in. Stephan, please reopen this bug or send me email if you continue to have problems with the site. Aaahhhh, the good old days... Phys Rev D could always put me to sleep. ;-)
Status: NEW → RESOLVED
Last Resolved: 18 years ago → 17 years ago
Resolution: --- → FIXED
Status: RESOLVED → VERIFIED
Product: Tech Evangelism → Tech Evangelism Graveyard
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