501404 - bugzilla listing should not display DUPLICATE bugs

Status: RESOLVED WONTFIX

(Socorro :: General, task)

Description

[Austin King [:ozten]]

From IRC
ted: i think we need to ignore DUPLICATE bugs though

Comment 1

[Samuel Sidler (old account; do not CC)]

Yeah, I think that makes sense.

Comment 2

[K Lars Lohn [:lars] [:klohn]]

is this "shouldn't display duplicate bugs" or "the backend shouldn't associate duplicate bugs"?

Comment 3

[(not currently active) Ted Mielczarek]

I don't think Sam or I care how it's fixed, as long as duplicate bugs don't show up in the UI.

Comment 4

[Michael Morgan [:morgamic]]

I think it makes sense to remove the backend association since the data itself is not useful.  Showing dupes leads them down a rabbit hole to find the actual bug, so it's safe to remove the association altogether.  Sorry I didn't catch this earlier.

Comment 5

[Samuel Sidler (old account; do not CC)]

I changed my mind (can I do that still?). There are some cases when a duplicate may show without an actual bug showing in our lists. The one I ran across today[1] is duped to a closed security bug which Socorro (rightfully) doesn't report on. In these cases, having the duplicates in the list helps to let us know that a bug is on file, even if Socorro isn't seeing it for some reason.

[1] http://crash-stats.mozilla.com/report/list?product=Firefox&version=Firefox%3A3.0.11&query_search=signature&query_type=exact&query=&date=&range_value=1&range_unit=weeks&do_query=1&signature=nsSubDocumentFrame%3A%3AReflow%28nsPresContext*%2C%20nsHTMLReflowMetrics%26%2C%20nsHTMLReflowState%20const%26%2C%20unsigned%20int%26%29

Comment 7

[Michael Morgan [:morgamic]]

Seems like we should err on the side of having more information than not.