501529 - ([e-mail]) Not working in Windows 7 on final release

Status: RESOLVED DUPLICATE of bug 501412

(Firefox :: General, defect)

Description

[Steven Machan]

User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)
Build Identifier: 3.5 Final

Firefox 3.5 (final) is not working on windows 7 x64, the RC and Beta's worked perfectly.

Application fails to initialize
No crash log
No windows application error
No error in windows application log
Have tried compatability mode, with no results

Reproducible: Always

Steps to Reproduce:
1.Run firefox
2. Nothing happens
3.
Actual Results:  
Run firefox 3.5 in wondows 7

Expected Results:  
Firefox runs as it did in the RC and Beta's

I feel this is very important as Windows 7 release is not to far off.

Comment 1

[u88484]

Are you running Firefox in 32 bit mode (xp mode) or whatever it is called?  There is no 64-bit version of Firefox.

Comment 2

[Matthias Versen [:Matti]]

Did you tried the usual debug steps :
a) safemode - http://support.mozilla.com/en-US/kb/Safe+Mode
b) new profile http://kb.mozillazine.org/Profile_Manager
c) install in an empty directory. There is another bug for a 64bit system with such a case (updated from the beta/RC).

Comment 3

[Steven Machan]

Just tried it.

Safe Mode - same result - does not run.
Removed Profile - Normal/Safe Mode - does not run.

Regards, Steven

Comment 4

[Steven Machan]

Sorry, yes compatability mode has been tested with no avail.

Also just tried using the "Run as administrator" option, still does't run