Closed Bug 501556 Opened 16 years ago Closed 14 years ago

Gmail stops loading

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Version:
3.5 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
trivial

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: brconflict, Unassigned)

References

(
URL
)

Details

(Whiteboard: [CLOSEME 2011-2-25])

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1) Gecko/20090624 Firefox/3.5 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1) Gecko/20090624 Firefox/3.5 In cases where a user logs in and out of multiple Gmail accounts, Firefox will likely load the first one or two gmail account pages without issues--not referring to pages within a single account. However, when logging into the third or fourth (or more) gmail account(s) subsequently, the page stops loading. Gmail HTML option or clearing the FireFox cache is the workaround. This is not limited to ver 3.5, but seems to only affect FireFox. This bug will also be reported to Google's Webmasters to correct the CSS. Reproducible: Always Steps to Reproduce: 1. Log into a Google Gmail account. 2. Log out and into additional Gmail accounts (possibly three or more). Two in my case. 3. Actual Results: Browser states "Done" in status bar, but page remains blank. the only usable text on the page is Google's way of asking you to switch to HTML if the page does not load. Expected Results: Gmail account pages should load normally. It's possible FireFox has an issue with caching gmail accounts when shifting from one Gmail account to another?
Version: unspecified → 3.5 Branch
Have you installed any add-ons related to Google? Can you please repeat your steps in safe mode (http://support.mozilla.com/kb/Safe+Mode)? Would be good to know if we can exclude any installed extension.
Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode or a fresh profile? If not, please close. These links can help you in your testing. http://support.mozilla.com/kb/Safe+Mode http://support.mozilla.com/kb/Managing+profiles
Whiteboard: [CLOSEME 2011-2-25]
Seems to be resolved now, in newer versions of FF. No plug-ins or anything out of the defaults before. Thanks! brconflict
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → FIXED
Resolution: FIXED → WORKSFORME
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