501715 - View Source - Does not work

Status: RESOLVED WORKSFORME

(Firefox :: Menus, defect)

Description

[nhamm]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1) Gecko/20090624 Firefox/3.5 (.NET CLR 3.5.30729) Ubiquity/0.1.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1) Gecko/20090624 Firefox/3.5 (.NET CLR 3.5.30729) Ubiquity/0.1.4

Viewing a page source does not work in FF 3.5 neither does Ctrl + U.

Reproducible: Always

Steps to Reproduce:
1. Load any page (say, this one for example)
2. Try View/Page Source or Ctrl U
Actual Results:  
Nothing! :D

Expected Results:  
Should be able to view page source.

Comment 1

[Ria Klaassen (not reading all bugmail)]

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.1pre) Gecko/20090630 Shiretoko/3.5.1pre

Works fine for me.

Comment 2

[Henrik Skupin [:whimboo][⌚️UTC+2]]

Reporter, please start Firefox in safe mode (http://support.mozilla.com/kb/Safe+Mode) and try again. Can you please check the error console under tools too? Are there any errors listed?

Comment 3

[nhamm]

Restarted in Safe-Mode.  Still does not work.

Opened error console (in safe mode).

Ctrl + U yields: Error: uncaught exception: [Exception... "Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch2.getBoolPref]"  nsresult: "0x8000ffff (NS_ERROR_UNEXPECTED)"  location: "JS frame :: chrome://global/content/viewSourceUtils.js :: anonymous :: line 22"  data: no]

View/Page Source yields: Error: uncaught exception: [Exception... "Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch2.getBoolPref]"  nsresult: "0x8000ffff (NS_ERROR_UNEXPECTED)"  location: "JS frame :: chrome://global/content/viewSourceUtils.js :: anonymous :: line 22"  data: no]

Comment 4

[Henrik Skupin [:whimboo][⌚️UTC+2]]

nhamm, thanks for your reply. Lets do one remaining step to make sure nothing is broken in your profile. Please create a new one for testing purposes. You can delete the new one afterward. Just do the same steps in a fresh profile.

http://support.mozilla.com/en-US/kb/Managing+profiles

Comment 5

[nhamm]

made new user profile.

Ctrl + U
Error: uncaught exception: [Exception... "Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch2.getBoolPref]"  nsresult: "0x8000ffff (NS_ERROR_UNEXPECTED)"  location: "JS frame :: chrome://global/content/viewSourceUtils.js :: anonymous :: line 22"  data: no]

View/Page Source
Error: uncaught exception: [Exception... "Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch2.getBoolPref]"  nsresult: "0x8000ffff (NS_ERROR_UNEXPECTED)"  location: "JS frame :: chrome://global/content/viewSourceUtils.js :: anonymous :: line 22"  data: no]

Comment 6

[Henrik Skupin [:whimboo][⌚️UTC+2]]

nhamm, it looks like your Firefox installation is broken. Can you please click on the link which is next to the error? Copy&paste 5-8 lines around the line where the exception happens. Thanks.

Comment 7

[nhamm]

Fixed in the latest release of FireFox.  Thank you.