501811 - When running Thunderbird3.0b2, simultaneously opening the identifiers of the accounts and intermittently illuminated the program icon for a time the program crashes

Status: RESOLVED INCOMPLETE

(Thunderbird :: Account Manager, defect)

Description

[Oscar]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; es-ES; rv:1.9.1) Gecko/20090624 Firefox/3.5
Build Identifier: Thunderbird 3.0 b2

When running Thunderbird3.0b2, simultaneously opening the identifiers of the accounts and intermittently illuminated the program icon for a time the program crashes

Reproducible: Always

Steps to Reproduce:
1.running Thunderbird3.0b2
2.simultaneously opening the identifiers of the accounts
3.for a time the program crashes

Comment 1

[Daniel Veditz [:dveditz]]

Since an attacker can't force you to do that I'm going to be optimistic that this is not usable as an attack and unhide the bug so more people can work on it.

When you crashed did you get a crash reporting dialog that offered to send information to Mozilla (not Microsoft), and did you send that information? If so we can look up the details on our end which will help a lot.

Since bug 431439 hasn't been implemented yet we'll have to do a little work to get that information.

1. From the Tools menu open the Add-ons dialog
2. On the "Get Add-ons" tab type "viewabout" into the search box
3. Install the viewabout addon and restart thunderbird
4. On the View menu there will be a new "View about" item. Select the about:crashes item.
5. If you've submitted crashes to us they will appear on this list. Copy a couple of the most recent links and paste into this bug.

If you haven't been submitting your crashes to us then do that the next time you crash and then come back to steps 4 and 5.

Comment 2

[Wayne Mery (:wsmwk)]

http://kb.mozillazine.org/Breakpad#Location_of_crash_reports also describes a procedure for getting crash data

Comment 3

[Wayne Mery (:wsmwk)]

incomplete.
please reopen when you can reproduce with stack information.