50182 - crash clicking back in netscape6 help (PR2 Topcrash [@ nsDocShell::QueryInterface]

Status: VERIFIED FIXED

(SeaMonkey :: Help Documentation, defect, P3)

Description

[Jay Patel [:jay]]

Most talkback entries for the PR2 build 2000080712 with this stack signature 
mentioned crashing while clicking back in the netscape6 help window.  It is 
easily reproducible.  Here is the stack trace and some entries:

Incident ID 16227729 
nsDocShell::QueryInterface 
[d:\builds\seamonkey\mozilla\docshell\base\nsDocShell.cpp] 
nsWebShell::QueryInterface 
[d:\builds\seamonkey\mozilla\docshell\base\nsWebShell.cpp, line 344] 
nsQueryInterface::operator() 
[d:\builds\seamonkey\mozilla\xpcom\base\nsCOMPtr.cpp, line 37] 
nsCOMPtr_base::assign_from_helper 
[d:\builds\seamonkey\mozilla\xpcom\base\nsCOMPtr.cpp, line 66] 
nsDocShell::GoBack [d:\builds\seamonkey\mozilla\docshell\base\nsDocShell.cpp, 
line 1190] 
nsDocShell::GoBack [d:\builds\seamonkey\mozilla\docshell\base\nsDocShell.cpp, 
line 1193] 
nsDocShell::GoBack [d:\builds\seamonkey\mozilla\docshell\base\nsDocShell.cpp, 
line 1193] 
nsDocShell::GoBack [d:\builds\seamonkey\mozilla\docshell\base\nsDocShell.cpp, 
line 1193] 
nsDocShell::GoBack [d:\builds\seamonkey\mozilla\docshell\base\nsDocShell.cpp, 
line 1193] 
nsDocShell::GoBack [d:\builds\seamonkey\mozilla\docshell\base\nsDocShell.cpp, 
line 1193] 
nsDocShell::GoBack [d:\builds\seamonkey\mozilla\docshell\base\nsDocShell.cpp, 
line 1193] 
nsDocShell::GoBack [d:\builds\seamonkey\mozilla\docshell\base\nsDocShell.cpp, 
line 1193] 


nsDocShell::QueryInterface d078c709
        
http://bonsai.mozilla.org/cvsblame.cgi?file=mozilla/docshell/base/nsDocShell.cpp 
line 
        Build: 2000080712 CrashDate: 2000-08-22 UptimeMinutes: 0  Total: 16 
        OS: Windows 98  4.10 build 67766446
        URL: 
        Comment: click back button in netscape help
        Stacktrace: 
http://cyclone/reports/stackcommentemail.cfm?dynamicBBID=16156647

nsDocShell::QueryInterface d078c709
        
http://bonsai.mozilla.org/cvsblame.cgi?file=mozilla/docshell/base/nsDocShell.cpp 
line 
        Build: 2000080712 CrashDate: 2000-08-24 UptimeMinutes: 15  Total: 379 
        OS: Windows 98  4.10 build 67766222
        URL: 
        Comment: hit back arrow in help box
        Stacktrace: 
http://cyclone/reports/stackcommentemail.cfm?dynamicBBID=16228222

nsDocShell::QueryInterface d078c709
        
http://bonsai.mozilla.org/cvsblame.cgi?file=mozilla/docshell/base/nsDocShell.cpp 
line 
        Build: 2000080712 CrashDate: 2000-08-24 UptimeMinutes: 2  Total: 2 
        OS: Windows 98  4.10 build 67766446
        URL: 
        Comment: Using help menu ----  Pressed back button which caused a crash.
        Stacktrace: 
http://cyclone/reports/stackcommentemail.cfm?dynamicBBID=16227729

Comment 1

[Jay Patel [:jay]]

Adding topcrash keyword.  [@ nsDocShell::QueryInterface]

Comment 2

[Jay Patel [:jay]]

Adding radha, rpotts, and mscott to the cc list.  maybe they can be of some 
help.  Should this be assigned to Ian?

And FYI, Steve Rudman said, "Known problem that we shipped with, alas...But 
release noted...We plan on taking the navigation out of the window for PR3."

Comment 3

[Jay Patel [:jay]]

Assigning to Ian.  This bug is a know bug already logged in bugscape:
http://bugscape/show_bug.cgi?id=1530 

Comment 4

[johng]

nav triage team:
nsbeta3+ to either fix the problem or remove the navigation buttons (back fwd).
 Either solution is fine, must have one.

Comment 5

[Blake Ross]

Adding crash keyword

Comment 6

[Ian Oeschger (gone)]

I believe this one is FIXED. Accepting and waiting till we clear up some 
serious localization/packaging issues so the Help window will work well enough 
to test this.

Comment 7

[sairuh (rarely reading bugmail)]

spam: mass-moving currently open help bugs to Terri, who now does qa on 'em. :)

Comment 8

[Ian Oeschger (gone)]

marking FIXED. See bugscape 1584

Comment 9

[Terri Preston]

Verified that back no longer causes a crash in help, build 2000092908