Closed
Bug 502765
Opened 15 years ago
Closed 8 years ago
Webpage hangs or crashes Mozilla [@ NPSWF32.dll@0x2cc0da]
Categories
(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)
External Software Affecting Firefox Graveyard
Flash (Adobe)
x86
Windows Vista
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: gffrancisco, Assigned: msintov)
References
()
Details
(Keywords: crash, hang)
Crash Data
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; es-ES; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729) Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; es-ES; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729) When you enter that webpage(live radio)the first time, Mozilla hangs and next reboot the browser. The second time no problem Reproducible: Sometimes
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Comment 1•15 years ago
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WFM on Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1) Gecko/20090624 Firefox/3.5. Can you please update to Firefox 3.5, and try in Firefox safe mode? Is this a hang (browser stops responding to interaction) or a crash (browser closes without warning)?
Version: unspecified → 3.0 Branch
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Reporter | |
Comment 3•15 years ago
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The same problem, even with Firefox 3.5. It's a hang
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Comment 4•15 years ago
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OK, does it happen if you start Firefox in Safe mode or a new firefox profile? http://support.mozilla.com/kb/Profiles http://support.mozilla.com/kb/Safe+Mode
Version: 3.0 Branch → 3.5 Branch
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Reporter | |
Comment 5•15 years ago
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I have just tested in Safe Mode but I go on with the problem. Look at this:
-------
"Lo sentimos
Firefox ha tenido un fallo y se ha cerrado. Se intentará restaurar las petañas y ventanas cuando se reinicie.
Para ayudarnos a diagnosticar el problema e intentar arreglarlo, puede mandarnos el informe del fallo."
AND IF YOU CLICK ON DETAILS:
Add-ons: {3112ca9c-de6d-4884-a869-9855de68056c}:3.1.20090119W,{20a82645-c095-46ed-80e3-08825760534b}:1.1,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.5.1
BuildID: 20090715094852
CrashTime: 1248559955
Email: gffrancisco@gmail.com
InstallTime: 1247895485
ProductName: Firefox
SecondsSinceLastCrash: 789798
StartupTime: 1248559267
Theme: classic/1.0
Throttleable: 1
URL: http://s7.ikariam.es/index.php?view=academy&id=199498&position=11
Vendor: Mozilla
Version: 3.5.1
Este informe también contiene información sobre el estado de la aplicación cuando se cerró.|
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Comment 6•15 years ago
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Actually, that is a crash report, Firefox closing. Did you send the report? Do you have a crash id? https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report (I tried to run it through Google Translate, and it looks like the Crash reporter, but not 100% sure).
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Reporter | |
Comment 7•15 years ago
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I sent de report many times. I'm not quite sure, but I think these are the id reports Crash ID: bp-44b08435-3a8e-4df3-a12d-ba4e92090626 Crash ID: bp-19707b1f-529d-4486-b265-bb6512090709 Crash ID: bp-a32244c1-4310-4f5e-b3ce-74b712090725 Crash ID: bp-b794e866-8a1a-475f-900d-b73b42090516 Crash ID: bp-c5c1cfd4-4e76-44b2-a73c-ba8fc2090725 Crash ID: bp-cbad8802-ac1e-416b-9285-e55732090516 Crash ID: bp-f03a046b-c7fe-4cb8-9353-bfb6d2090621 Crash ID: bp-fe4d19db-dafa-4b73-846e-b58012090716
Signature NPSWF32.dll@0x2cc0da UUID a32244c1-4310-4f5e-b3ce-74b712090725 Time 2009-07-25 15:13:59.972692 Uptime 688 Last Crash 789798 seconds before submission Product Firefox Version 3.5.1 Build ID 20090715094852 Branch 1.9.1 OS Windows NT OS Version 6.0.6001 Service Pack 1 CPU x86 CPU Info GenuineIntel family 6 model 15 stepping 13 Crash Reason EXCEPTION_ACCESS_VIOLATION Crash Address 0xd36ab75 User Comments Processor Notes Crashing Thread Frame Module Signature [Expand] Source 0 NPSWF32.dll NPSWF32.dll@0x2cc0da 1 NPSWF32.dll NPSWF32.dll@0x2c7d14 2 NPSWF32.dll NPSWF32.dll@0x2c7082 3 NPSWF32.dll NPSWF32.dll@0x636e1 4 NPSWF32.dll NPSWF32.dll@0x63922 5 NPSWF32.dll NPSWF32.dll@0xaccc2 6 @0x22cc217 Show/hide other threads Thread 0 Frame Module Signature [Expand] Source 0 ntdll.dll ntdll.dll@0x59a94 1 ntdll.dll ntdll.dll@0x4323b 2 NPSWF32.dll NPSWF32.dll@0xabf9a 3 NPSWF32.dll NPSWF32.dll@0xe9a8e Filename Version Debug Identifier Debug Filename NPSWF32.dll 10.0.22.87 3BB359BF2B484134883563A2C8D4860C1 NPSWF32.pdb
Severity: normal → critical
Component: General → Plug-ins
Keywords: crash
Product: Firefox → Core
QA Contact: general → plugins
Summary: Webpage hangs Mozilla → Webpage hangs Mozilla [@ NPSWF32.dll@0x2cc0da]
Version: 3.5 Branch → 1.9.1 Branch
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Reporter | |
Comment 9•15 years ago
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AND WHAT DOES IT MEAN???
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Comment 10•15 years ago
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What do you mean by the "first time" you load http://www.radiotelevisionandalucia.es/tvcarta/impe/web/enDirecto?canal=csr? Does rebooting Windows "reset" the issue so it crashes again? Does it still crash after you update to Flash 10.0.32.18? That update fixed a bunch of crashes.
Summary: Webpage hangs Mozilla [@ NPSWF32.dll@0x2cc0da] → Webpage hangs or crashes Mozilla [@ NPSWF32.dll@0x2cc0da]
Whiteboard: CLOSEME 08-14-2009
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Comment 11•14 years ago
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Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.2) Gecko/20100316 Firefox/3.6.2 I am able to reproduce the crash. Here are the crash reports. http://crash-stats.mozilla.com/report/pending/ba799956-6c1c-444a-88bc-4769c2100401 http://crash-stats.mozilla.com/report/index/bp-e620049f-0d31-455b-be6b-7aab32100401 Flash version 10.0.45.2
Component: Plug-ins → Flash (Adobe)
Product: Core → Plugins
QA Contact: plugins → adobe-flash
Version: 1.9.1 Branch → unspecified
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Updated•13 years ago
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Crash Signature: [@ NPSWF32.dll@0x2cc0da]
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Comment 12•13 years ago
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Reporter, are you able to reproduce that crash? Can you provide a recent crash report?
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Comment 13•8 years ago
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I'm closing a lot of bugs which are filed as Adobe Flash bugs which are either irrelevant, not actionable, or not serious enough to track in the Mozilla bug tracker. For the most part, Flash bugs should be filed in Adobe bugbase, and we'll only track a few highly-critical issues in the Mozilla tracker.
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → INCOMPLETE
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Updated•2 years ago
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Product: External Software Affecting Firefox → External Software Affecting Firefox Graveyard
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Description
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