503058 - Working filter will not stay in list of filters

Status: RESOLVED INCOMPLETE

(MailNews Core :: Filters, defect)

Description

[A B Cron]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1) Gecko/20090624 Firefox/3.5 (.NET CLR 2.0.50727)
Build Identifier: 2.0.0.22

A new mail filter is created. The filter works well when run after creation. All seems well, but after closing mail window the new filter is no longer in the list of filters. It can be recreated as a working filter again, it just will not stay in the list.

The current filter list has five filters that I have used for several years, I have tried about 15 times to add this sixth filter.

Reproducible: Always

Steps to Reproduce:
1. Create new filter which is in a sub-directory of a sub-directory of a sub-directory of Local Folders
2. Run the filter after creation
3. close mail, re-open mail at a later date and the filter is not there
Actual Results:  
new filter no longer in the list of filters

Expected Results:  
new filter should remain in the list of filters

saved the filter to the list of filters; default theme

Comment 1

[WADA:World Anti-bad-Duping Agency]

> Steps to Reproduce:
> 1. Create new filter which is in a sub-directory of a sub-directory of a
sub-directory of Local Folders
> 2. Run the filter after creation

1. sounds "Saved Search Folder"(Virtual Folder), but 2. sounds Message Filter.
Which?

> 3. close mail, re-open mail at a later date and the filter is not there

What operation? What phenomenon?
Why "close mail, re-open mail at a later date" can have relation to "the filter is not there" if "the filter" means "Message Filter"?

(A) If Message Filter.

I can say nothing about what really happened on you. But I can say next:
  - If many garbages of tmprules.dat/tmprules-n.dat remain in temp directory,
  - If garbages of tmprules.dat/tmprules-n.dat remain in mail direcotry
    at where msgFilterRules.dat is ket,
  phenomenon you explained can occur.
See bugs listed in Dependency tree for Bug 375292, with "Show Resolved".
Is there any garbage files relates to message filter data?
	
(B) If "Saved Search Folder"(Virtual Folder).

Did you use special character such as "/" in folder name?
Did you rename "Saved Search Folder" or his parent folder after creation?

Comment 2

[A B Cron]

When I create a new filter, it sometimes works immediately afterwards but it then does not stay in list for the time needed. The last time I created it did not work.

I do not understand about how to clear any garbage files.

There are no special characters in folder or file names.

The message filter that I created in a session does not remain in the list for the next session. 

??? "If "Saved Search Folder"(Virtual Folder). ???

Comment 3

[WADA:World Anti-bad-Duping Agency]

(In reply to comment #2)
> I do not understand about how to clear any garbage files.

If you found that your problem was caused garbage files written in Bug 375292, it means you reached location of garbage. Do you mean you don't know how to delete file on MS Win?

Comment 4

[Wayne Mery (:wsmwk)]

(In reply to comment #2)
> When I create a new filter, it sometimes works immediately afterwards but it
> then does not stay in list for the time needed. The last time I created it did
> not work.
> 
> I do not understand about how to clear any garbage files.
> 
> There are no special characters in folder or file names.
> 
> The message filter that I created in a session does not remain in the list for
> the next session. 
> 
> ??? "If "Saved Search Folder"(Virtual Folder). ???

i.e. with thunderbird *not* running search your computer for files with tmprules in the name. 
open a dos command window
type in c:
type in cd %temp%
delete all tmprules*

=> incomplete due to no response