503098 - Firefox crashes after about 2 hours music listening in jogli.com

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Alik Elzin]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.11) Gecko/2009060310 Ubuntu/8.10 (intrepid) Firefox/3.0.11 GTB5
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.11) Gecko/2009060310 Ubuntu/8.10 (intrepid) Firefox/3.0.11 GTB5

I ran Firefox from shell and when it crashed I received the following error in the command line:

[1]+  Segmentation fault      firefox -P "Temp" -no-remote

After I get the above error, I cannot execute the command anymore and received another error:
/usr/lib/firefox-3.0.11/firefox: symbol lookup error: /usr/lib/libgtk-x11-2.0.so.0: undefined symbol: g_signal_handlers_disconnect_matched

I'd be glad to give more details. Please ask...

Reproducible: Always

Steps to Reproduce:
1.Go to jogli.com
2.listen to music for about 2 hours
3.Firefox crashes



I have the following plugins installed:
- delicious bookmars
- flashblock
- google gears
- google toolbar
- ubuntu firefox modifications

Comment 1

[Alik Elzin]

I have a lot of sites open:
- google.com
- morfix.co.il
- different sites

4 windows
~4 tabs each window

Firefox stays up and running for days.

When I listen to music in jogli.com - it crashes.

Comment 2

[u88484]

Could you provide the crash report ID from about:crashes?

Comment 3

[Matthias Versen [:Matti]]

He is using a Ubuntu Version of Firefox and only original Mozilla.org builds come with our crashreporter.

Please read 
https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report , there should be a link to the Ubunto instructions at the end or you are trying to use an original Mozilla.org build.

Comment 4

[Alik Elzin]

I'm reading on how to get the stack trace...

Also, i'm positive that it was not one of the plugins I mentioned above.
I got the same problem with a clean profile - just the "ubuntu firefox modifications" plugin

Comment 5

[Alik Elzin]

I couldn't install the debug thingy. Sorry. I followed ubuntu's instructions and didn't work.

At home, on ubuntu 9.04 32bit, i couldn't reproduce during the weekend.
It did crashed a week ago on my home computer - perhaps some updated was pushed a few days ago.

Anyway, i'll try reproducing it on my work computer ubuntu 32b 8.10 again.
If I succeed, perhaps someone can do this as well...

Comment 6

[Alik Elzin]

Crashes after about an hour listening to "The Prodigy" - on ubuntu 8.10 32b.

Comment 7

[u88484]

Alik, any luck of reproducing it on another computer?

Comment 8

[Alik Elzin]

It did crash on another 32b - same ubuntu version, but lately it haven't crashed.
I upgraded to 9.04 a few days ago and haven't happened since.
I'll try it again and tell you the results.

Comment 9

[Alik Elzin]

It crashed with the same scenario (Playing The prodigy hits) on ubuntu 9.04 32b.
I timed it:

$ time firefox
Segmentation fault

real	8m52.662s
user	2m20.009s
sys	0m17.213s
$

Comment 10

[u88484]

Alik, did you ever try what was suggested in comment #3?  That would help out tremendously!

Comment 11

[Alik Elzin]

Yep.
Tried it and didn't work - as I wrote in comment #5.

Am I the only one having this problem?
The scenario is very short though takes time to crash (not human hours - machine's).
Everyone can do it by creating a new profile, which is what I did, in order not to crash the whole working environment (all open tabs and windows).
The link to what I was listening (that crashed) is:
http://jogli.com/#item/artist?artist=Prodigy+[1]&auto_redirect=true

So, if anyone has the debug thingy installed - he can probably reproduce it and see the full crash report.
No one commented that it is not reproducible...

Comment 12

[Tyler Downer [He/Him]]

Reporter, please retest with Firefox 3.6.12 or later in a fresh profile (http://support.mozilla.com/kb/Managing+profiles). Also update your plugins (flash, adobe reader, java, quicktime, silverlight, etc/) Go to the developer's website and download the latest version from there.

Comment 13

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.