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User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.9.1) Gecko/20090624 Firefox/3.5 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.9.1) Gecko/20090624 Firefox/3.5 When I depressed the Advance icon in “OPTIONS” I got the following error: Crash Reporter ▸ The application had a problem and crashed. ▸ Unfortunately the crash reporter is unable to submit a report for this crash. ▸ Details: The application did not identify itself. My question: ▸ Is there an option or something I have to turn on in order for a crash report and dump to be created? ▸ When I was reviewing the addon updates for the new release of Firefox I got the following message: Mozilla Crash Reporter ▸ FireFox Had a problem and crashed. We’ll try to restore your tabs and windows when it restarts. ▸ Unfortunately the crash reporter is unable to submit a crash report. ▸ Details: The application did not leave a crash dump file. ▸ I also get this error four or five times a week. When it occurred today, I was searching “OPTIONS” and “ADVANCE SETTINGS” for a hook to turn on the dump facility. Reproducible: Sometimes Steps to Reproduce: 1.Depress the Advance icon in "OPTIONS" 2. 3. Actual Results: If I remember, this problem started occurring when I upgraded from 2.x to 3.x, but I am not absolutely sure. I always update my system, when ever you notify me of a new release. Expected Results: I expected a dump to be generated and forward to FireFox support.
If you have Google Gears installed, this is a dupe of bug 502403.
Can you give the crash id please?
Severity: normal → critical
Component: Tabbed Browser → General
QA Contact: tabbed.browser → general
Version: unspecified → 3.5 Branch
I do not have Google Gears installed on my system. There was no crash ID in any of the message, in fact the above messages are the actual output.
http://support.mozilla.com/en-US/kb/Mozilla+Crash+Reporter will explain how to get a crash id.
I ran "%APPDATA%\Mozilla\Firefox\Crash Reports\". The folder 'Crash Reports' does not contain either of the two subfolders: 'pending' and 'submitted'. It does contain a file 'LastCrash' which contains '1247091531'.
Component: General → Breakpad Integration
Product: Firefox → Toolkit
QA Contact: general → breakpad.integration
Summary: Crash Reporter → Crash Reporter - The application did not identify itself
Version: 3.5 Branch → 1.9.1 Branch
BartamNA do you still see this problem? Have you reinstalled, or tried a new profile?
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2010-01-15]
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