If you think a bug might affect users in the 57 release, please set the correct tracking and status flags for Release Management.

When Firefox 3.5 is the ONLY application running, using Exit from the pull down menu makes the browser hang as does the X window option.

RESOLVED INCOMPLETE

Status

()

Firefox
General
RESOLVED INCOMPLETE
8 years ago
7 years ago

People

(Reporter: johnsuber2003, Unassigned)

Tracking

3.5 Branch
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 2011-2-25])

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1) Gecko/20090624 Firefox/3.5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1) Gecko/20090624 Firefox/3.5

The only way to close Firefox 3.5 down then is to use the Windows XP
task manager to force the process to die!!

Reproducible: Always

Steps to Reproduce:
1. Open or start a Firefox 3.5 session
2. After browsing, invoke the File pull down menu, 
3. Select "exit"..........it will then hang
Actual Results:  
The window refuses to close and the only way to exit
this instance is as I stated above via the Windows XP task manager

Expected Results:  
a normal shutdown of the Firefox broswer

This is occurring on a newly downloaded, as of yesterday, July 8,2009
on a Windows XP SP3 installation that is up to date on other patches /
fixes from Microsoft.
Do you have any extensions running? Please test in safe-mode to find out if it's caused by an add-on: http://support.mozilla.com/en-US/kb/Safe+Mode
Version: unspecified → 3.5 Branch
Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode or a fresh profile? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles
Whiteboard: [CLOSEME 2011-2-25]
This bug has had the CLOSEME tag for several weeks and the date in the tag is
far gone. If the reporter can still see this issue, Please retest with Firefox
3.6.x or later and a new profile
(http://support.mozilla.com/kb/Managing+profiles). Then please remove the
closeme tag in the whiteboard, mark the bug against the proper version and
comment on the bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.