503375 - When Firefox 3.5 is the ONLY application running, using Exit from the pull down menu makes the browser hang as does the X window option.

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[johnsuber2003]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1) Gecko/20090624 Firefox/3.5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1) Gecko/20090624 Firefox/3.5

The only way to close Firefox 3.5 down then is to use the Windows XP
task manager to force the process to die!!

Reproducible: Always

Steps to Reproduce:
1. Open or start a Firefox 3.5 session
2. After browsing, invoke the File pull down menu, 
3. Select "exit"..........it will then hang
Actual Results:  
The window refuses to close and the only way to exit
this instance is as I stated above via the Windows XP task manager

Expected Results:  
a normal shutdown of the Firefox broswer

This is occurring on a newly downloaded, as of yesterday, July 8,2009
on a Windows XP SP3 installation that is up to date on other patches /
fixes from Microsoft.

Comment 1

[Ria Klaassen (not reading all bugmail)]

Do you have any extensions running? Please test in safe-mode to find out if it's caused by an add-on: http://support.mozilla.com/en-US/kb/Safe+Mode

Comment 2

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode or a fresh profile? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

Comment 3

[Tyler Downer [He/Him]]

This bug has had the CLOSEME tag for several weeks and the date in the tag is
far gone. If the reporter can still see this issue, Please retest with Firefox
3.6.x or later and a new profile
(http://support.mozilla.com/kb/Managing+profiles). Then please remove the
closeme tag in the whiteboard, mark the bug against the proper version and
comment on the bug.