If you think a bug might affect users in the 57 release, please set the correct tracking and status flags for Release Management.

Additional incoming mails deleted when marking as spam



Mail Window Front End
8 years ago
8 years ago


(Reporter: tierlieb, Unassigned)


(Blocks: 1 bug)

Windows Vista

Firefox Tracking Flags

(Not tracked)




8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; de; rv: Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729)
Build Identifier: Version (20090605)

When an e-mail comes in to a virtual folder while others, that were being marked as "junk", are moved to the spam folder, that incoming e-mail is lost.

Reproducible: Always

Steps to Reproduce:
Have your junk mail settings set to "move spam to folder", not to "delete".
Create an virtual folder to hold incoming mail from several IMAP accounts.
Have a small set of unread spam on those accounts.
Select spam list from beginning to end by marking one end, hold shift, use pos1 to mark them up to the topmost.
Press "Junk" button.
Have an e-mail appear amidst the spam mails (preferably by having a slower IMAP account).

Actual Results:  
Spam mails are moved to folder, incoming mail is lost. 
A look at my GMX account shows it is marked as deleted, but it does not show up in any other folder, not even spam.

Expected Results:  
Spam mails are moved to spam folder, incoming mail is not touched.

Expected, but would be ugly:
Spam mails are moved to spam folder, incoming mail is also moved there.

Sorry, this is loss of data, therefore critical. I am usually sceptical of people doing their first bug report and marking it critical, but sadly, this qualifies as such.

Comment 1

8 years ago
Could you try this bug with the latest beta of thunderbird which will be number three when it releases soon?  There has been much change to the code underlying these features, and it would be very valuable to know if this problem still exists.  If it does, and can be reproduced, it will get my urgent attention.

Comment 2

8 years ago
Okay, will do. Somewhat hard to reproduce, but I'll try.

Comment 3

8 years ago
Bug 497622 in particular I am hoping will solve some of these reports of mysterious behavior with copies and moves. That bug landed around July 7, 2009, so it is fairly recent. Although the bug summary mentions IMAP cross-server, the problems that were fixed could be broader than that.
http://www.mozillamessaging.com/en-US/thunderbird/early_releases/ beta 3 will be available in a couple weeks
Version: unspecified → 2.0
Blocks: 531787
3.0.1 will be available soon. 
marking incomplete for now
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.