User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1) Gecko/20090624 Firefox/3.5 Build Identifier: Mozilla Thunderbird version 126.96.36.199 (20090605) I open up Thunderbird and When it attempts to retrieve mail my computer freezes up completely and I have to unplug it and reboot to get back. It thought it was the window on the bottom right that was causing it for some reason. I figured out how to disable that and it was not resolved. I also have two accounts that I use as sending addresses. One of them does not work now. This all happened shortly after I installed the Thunderbird updated version. Don't know if that has anything to do with it. Please help. Reproducible: Always Steps to Reproduce: 1.Start Thunderbird 2.It Retrieves Mail right away. 3.Crash! Actual Results: Reboot and do it over again. Retrieve email.
What kinds of account do you use, POP or Imap ? What is the window at the bottom right ? What Anti-virus do you run, if you run one ?
yeah, bottom of http://kb.mozillazine.org/Standard_diagnostic_-_Thunderbird. unfortunately after that it kind of leaves you hanging
Hardware: Other → x86
Summary: Computer crashes and humms after Thunderbird attempts to retrieve mail. → Computer hangs and hums after Thunderbird attempts to retrieve mail.
Version: unspecified → 2.0
From a private email : pop3 It is an alert window that pops up to let me know what messages I have. CA version 10.0.0.177
This happens also with last 188.8.131.52 release? Also if you run Tb in safe-mode? Also if you disable CA antivirus?
This doesn't sound like a TB problem, and no response from reporter. => invalid
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INVALID
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