Computer hangs and hums after Thunderbird attempts to retrieve mail.

RESOLVED INVALID

Status

--
critical
RESOLVED INVALID
9 years ago
9 years ago

People

(Reporter: mreecen, Unassigned)

Tracking

({hang})

x86
Windows XP

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1) Gecko/20090624 Firefox/3.5
Build Identifier: Mozilla Thunderbird version 2.0.0.22 (20090605)

I open up Thunderbird and When it attempts to retrieve mail my computer freezes up completely and I have to unplug it and reboot to get back. It thought it was the window on the bottom right that was causing it for some reason. I figured out how to disable that and it was not resolved. I also have two accounts that I use as sending addresses. One of them does not work now. This all happened shortly after I installed the Thunderbird updated version. Don't know if that has anything to do with it. Please help.


Reproducible: Always

Steps to Reproduce:
1.Start Thunderbird
2.It Retrieves Mail right away.
3.Crash!
Actual Results:  
Reboot and do it over again.


Retrieve email.
(Reporter)

Updated

9 years ago
Severity: normal → critical
What kinds of account do you use, POP or Imap ?
What is the window at the bottom right ?
What Anti-virus do you run, if you run one ?

Comment 2

9 years ago
yeah, bottom of http://kb.mozillazine.org/Standard_diagnostic_-_Thunderbird.
unfortunately after that it kind of leaves you hanging
Keywords: hang
Hardware: Other → x86
Summary: Computer crashes and humms after Thunderbird attempts to retrieve mail. → Computer hangs and hums after Thunderbird attempts to retrieve mail.
Version: unspecified → 2.0
From a private email :
pop3
It is an alert window that pops up to let me know what messages I have.
CA version 10.0.0.177
This happens also with last 2.0.0.23 release?

Also if you run Tb in safe-mode?
Also if you disable CA antivirus?

Comment 5

9 years ago
This doesn't sound like a TB problem, and no response from reporter.
=> invalid
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INVALID
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