504126 - twitter.com - Twitter is suggesting Camino users "upgrade" to Firefox 3.5

Status: RESOLVED INCOMPLETE

(Tech Evangelism Graveyard :: English US, defect)

Description

[Chris Lawson (gone)]

There have been a bunch of examples of this in tweets recently:

http://twitter.com/gmalta/statuses/2632006883
http://twitter.com/latitude13/statuses/2610172249

are the two most recent, but those of us following the keyword "camino" in English-language tweets have noticed at least five more in the past week.

I'm filing this as UNCO because I don't know what specific combination of factors is causing it, but it's almost certainly bad UA sniffing of some sort. Do we have any contacts at Twitter?

Comment 1

[Stuart Morgan]

(In reply to comment #0)
> I don't know what specific combination of factors is causing it

Isn't it pretty safe to assume that it's because we have the name and version of a now-obsolete version of Firefox in our UA?

If so "bad" is not really fair; we are trying to fool people who look for Firefox out of ignorance, and this is a case where a site is legitimately looking for Firefox and gets tripped up. This sort of thing is something we knew would happen (albeit very rarely), and accepted. The way for them to work around it would be to specially detect and screen out Camino, not to switch to some kind of "right" detection as in most cases of sniffing.

Comment 2

[Chris Lawson (gone)]

(In reply to comment #1)
> (In reply to comment #0)
> > I don't know what specific combination of factors is causing it
> 
> Isn't it pretty safe to assume that it's because we have the name and version
> of a now-obsolete version of Firefox in our UA?

I believe we've had a couple people test it with Camino 1.6.8 and be unable to reproduce the problem, but again, since I don't use Twitter, I don't know specifically what part of the process is generating the upgrade message.

Comment 3

[Chris Lawson (gone)]

A screenshot is here:

http://twitpic.com/cqrsc

We still don't know exactly how to trigger this, though.

Comment 4

[Tanner Filip [:tanner]]

Just had someone test this, confirmed... Assigning to myself

Comment 5

[Tanner Filip [:tanner]]

Nevermind... Still confirmed, i just cant do anything about it

Comment 6

[Tobias (:Tobbi) Markus]

Taking this: http://twitter.zendesk.com/requests/533166

Comment 7

[Tanner Filip [:tanner]]

(In reply to comment #6)
> Taking this: http://twitter.zendesk.com/requests/533166

Any replies from twitter? We can't see your requests.

Comment 8

[Chris Lawson (gone)]

INCOMPLETE due to lack of activity since the end of 2009.

If someone is willing to investigate the issues raised in this bug to determine whether they still exist, *and* work with the site in question to fix any existing issues, please feel free to re-open and assign to yourself.

Sorry for the bugspam; filter on "NO MORE PRE-2010 TE BUGS" to remove.